Senior Procurement Operations Specialist – Coupa

This is a fully remote position, open to applicants in Alabama, +45 more states.

📋 Description

• Oversee and provide support for the daily procurement activities utilizing Coupa.

• Evaluate and enhance Coupa workflows, approval chains, catalogs, and transaction processing.

• Assist with procurement processes from purchase requests to purchase orders and invoice routing.

• Organize supplier onboarding efforts and manage accompanying documentation.

• Keep procurement records and necessary documentation updated in Coupa or authorized repositories.

• Address stakeholder inquiries regarding requisitions, invoices, approvals, user access, notifications, delegates, and Coupa functionality.

• Generate operational reports, spend visibility outputs, workflow metrics, and management insights.

• Detect system gaps, control weaknesses, and process inefficiencies, and propose enhancements.

• Aid in Coupa implementation and improvement initiatives related to workflows, analytics, guided buying, catalogs, and procurement technology.

• Educate and assist internal users on procurement processes, Coupa usage, policies, and best practices.

• Collaborate with Procurement, Finance, Legal, Accounts Payable, IT, and business stakeholders.

• Ensure governance and audit readiness by verifying that transactions, approvals, vendor records, and documentation are comprehensive and compliant with policies.

• Carry out additional responsibilities as assigned by Procurement leadership.

⛳️ Requirements

• A Bachelor's degree in Business, Finance, Supply Chain, Procurement, Information Systems, or a related field is mandatory.

• Over 10 years of pertinent experience in procurement operations, procure-to-pay, purchasing systems support, accounts payable operations, or a related procurement function.

• Extensive hands-on experience with Coupa in a business or administrative role.

• Proven experience in leading Coupa implementation and User Acceptance Testing (UAT) assessments across Coupa modules.

• Background in supporting Coupa procurement transactions, including requisitions, approvals, purchase orders, invoices, supplier onboarding, and document management.

• Knowledge of procurement categories and functions, particularly competitive bidding processes.

• Familiarity with procurement in the indirect space.

• Thorough understanding of Coupa functionality, including requisitioning, purchase orders, invoice routing, approval workflows, supplier onboarding touchpoints, user roles, and basic troubleshooting.

• Strong comprehension of end-to-end P2P processes.

• Working knowledge of procurement governance, documentation standards, auditability, and segregation of duties.

• Capability to analyze process flow, identify bottlenecks, and enhance operational efficiency through workflow, automation, and system configuration improvements.

• Strong reporting and analytical abilities, including operational KPI tracking.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.

• Ability to juggle multiple priorities in a fast-paced, deadline-driven environment.

• Preferred: relevant procurement, operations, or Coupa-related certification.

• Preferred: experience with Coupa enhancements, implementation rollouts, workflow optimization, catalog improvements, analytics, or module expansion.

• Preferred: experience with formal procurement policies, governance, and audit requirements.

• Preferred: familiarity with source-to-contract and supplier lifecycle processes.

• Preferred: procurement experience in insurance or finance-related sectors.

• Knowledge of Coupa Source-to-Pay (S2P), Coupa Procure-to-Pay (P2P), Coupa Contract Lifecycle Management (CLMA), Coupa Supplier Information Management (SIM), Coupa Navi AI, Third-Party Risk Management (TPRM), and Jira.

🏝️ Benefits

• Competitive salary.

• Flexibility to work remotely from anywhere in the United States for most roles.

• Paid time off, including vacation days, sick leave, 9 paid Company holidays, and volunteer hours.

• Incentive bonus programs, including potential holiday bonuses, referral bonuses, and performance-based bonuses.

• Comprehensive insurance options, including medical, dental, vision, life, and pet insurance.

• 401(k) retirement savings plan with company matching contributions.

• A dynamic and engaging work environment.

• Opportunities for professional advancement.

• Education assistance programs.

• Opportunities for both professional and personal development.

• Company recognition program.

• Resources for health and wellbeing, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more.

• Reasonable accommodations available for qualified individuals with disabilities.