Senior Principal Solution Architect, Security and Risk

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with clients to implement ServiceNow Security and Risk solutions.

• Assist in sales processes and directly engage with customers and partners.

• Lead pre-sales initiatives, which include sales presentations, solution development, scope workshops, SOW creation, scope definition, change order triggers, and engagement sizing.

• Integrate Security and Risk workflow applications within customer technology ecosystems.

• Provide guidance on governance best practices.

• Interact with senior leadership, including CXOs, regarding implementation roadmaps and change management strategies.

• Collaborate with Platform Architect teams to identify potential platform risks proactively.

• Serve as practice director for prominent Security and Risk accounts.

• Supervise delivery teams and offer oversight and technical guidance.

• Design and implement Security and Risk solutions in accordance with ServiceNow technical standards and best practices.

• Develop common customer use-case solutions and make them available for wider utilization.

• Foster relationships with Security and Risk product owners and stakeholders.

• Conduct office hours, presentations, webinars, and educational events.

• Promote ongoing enhancement of delivery and engagement materials.

• Mentor and enable ServiceNow delivery teams and partner networks.

• Create documentation and service offerings.

• Adapt across Risk and Security domains to meet utilization KPIs.

⛳️ Requirements

• Minimum of 12 years in a professional services organization, or equivalent education and experience.

• At least 8 years of consulting and/or configuration experience with complex technologies, including integrations and portals.

• Over 5 years of experience implementing ServiceNow Security and Risk solutions.

• Extensive experience with TPRM, USEM, VR, SIR, IRM (RC, TPRM, BCM), OpsRes, and AI Control Tower.

• In-depth knowledge of risk and security regulatory standards such as FFIEC, DORA, OpsRes, SEC, OCC, and SOX.

• Familiarity with NIST CSF and other industry-specific frameworks.

• Experience with asset management, service management, CMDB, Risk and Security, and ITOM modules.

• Strong understanding of Now Assist, RaptorDB, and Vault ZTA.

• Background in cross-functional solutions and architectural foundations in large, heavily regulated enterprises like FSI and HCLS.

• Experience in applying AI to work processes, decision-making, or problem-solving.

• Skill in influencing and advising senior leaders in a matrixed organization.

• Capability to collaborate with both technical and non-technical customers, gather requirements, analyze data, and design comprehensive solutions.

• Proficiency in producing visually appealing conceptual design documents.

• Experience in delivering solution presentations and obtaining customer approval for solution designs.

• Talent for conveying complex concepts through visualization and modeling, including wireframes, workflows, and diagrams.

• Creativity and comfort in managing projects independently.

• A collaborative working approach.

• Broad knowledge across leading technology software platforms.

• Enthusiasm for acquiring new technologies.

• CIS-RC, CIS-VR, and CSA certifications are mandatory on Day 1.

• CIS-TPRM, CIS-SIR, and Certified Application Developer (CAD) certifications required by Day 90.

• Certified Technical Architect (CTA) preferred on Day 1 or required within the first 365 days.

• Working proficiency in CMDB Fundamentals within 90 days.

🏝️ Benefits

• Equity (when applicable).

• Variable/incentive compensation.

• Health plans.

• Flexible spending accounts.

• 401(k) Plan with company match.

• Employee Stock Purchase Plan (ESPP).

• Matching donations.

• Flexible time away plan.

• Family leave programs.

• Remote work options.

• Travel up to 20% annually, based on customer needs and internal meetings.