Senior People Partner

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as the main people partner for employees, managers, and team leads throughout the organization.

• Guide managers through challenging discussions and foster high performance by setting goals, providing feedback, and ensuring accountability.

• Cultivate managerial practices related to goal-setting, coaching, recognition, and addressing performance challenges.

• Provide advice and manage employee relations issues, including performance improvement plans, disciplinary actions, and terminations.

• Create and implement leadership training programs for both new and developing managers.

• Oversee the 90-day and annual review processes from manager preparation to follow-up.

• Establish competencies and performance benchmarks.

• Develop career planning structures.

• Manage employee relations cases from the initial concern to resolution, including investigations into harassment and misconduct.

• Coordinate accommodations and leaves across various jurisdictions in collaboration with Payroll and Benefits.

• Elevate higher-risk issues and collaborate with the Head of People.

• Enhance People reporting and develop content that explains programs, policies, and updates.

• Maintain the multi-jurisdiction handbook and assist in policy rollouts and manager training sessions.

• Prepare recommendations for offers, promotions, and merit increases based on market data and compensation philosophy.

• Provide guidance on employment standards across Ontario, BC, Alberta, the US (including California), and the UK via the EOR.

• Enhance the onboarding process and conduct exit interviews.

• Support company events and initiatives, including in-person gatherings, recruiting activities, retreats, and employee resource groups.

⛳️ Requirements

• 5 to 7 years of experience in an HR Business Partner position.

• Background in a growing SaaS or technology firm.

• Experience collaborating with engineering teams.

• Practical experience in employee relations, including investigations, performance improvement plans, and terminations.

• Strong understanding of performance management and competency models.

• Excellent judgment and discretion when handling confidential information.

• Confidence to provide direct coaching and feedback to leaders.

• Knowledge of Ontario employment law.

• Familiarity with US/California regulations is a plus.

• Experience in compensation planning or pay equity is beneficial.

• PEO/EOR experience is an advantage.

• CHRP/CHRL certifications are considered assets.

• Successful completion of a criminal background check is required.

🏝️ Benefits

• Remote-first work environment.

• Flexible work approach, allowing for work from a home office or a local café.

• Support for home office setup.

• Annual company retreats.

• Opportunities for in-person days, recruiting events, company retreats, and employee resource groups.

• Reasonable accommodations available for job applicants.

• Fair, equitable, and competitive compensation package.

• Criminal background check as part of the final hiring process.