Senior Payroll Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Efficiently, accurately, and timely execute day-to-day payroll activities while ensuring adherence to payroll policies and regulatory standards.

• Calculate, compile, validate, and submit payroll transactions and adjustments for designated employee groups.

• Manage intricate payroll situations such as union payroll, expatriate payroll, off-cycle payments, special earnings, and other unique pay scenarios.

• Compute miscellaneous pay components in accordance with federal, state, and local payroll and tax regulations.

• Create, review, audit, and process manual checks and special payroll disbursements.

• Prepare and verify manual upload files and associated payroll data.

• Conduct payroll entries and review processes related to garnishments, deductions, and special payroll transactions.

• Assist with employee receivables and the recovery of overpayments.

• Identify, investigate, troubleshoot, and resolve both routine and complex payroll discrepancies and processing challenges.

• Provide support for employee escalations and offer advanced payroll guidance to help desk and shared services teams.

• Research and process tax adjustments and aid in resolving complex payroll and tax issues.

• Collaborate with Payroll, Time & Labor, HR, Finance, and other departments to address recurring operational challenges.

• Assist with system enhancements, integration testing, User Acceptance Testing (UAT), and implementation tasks.

• Lead small-scale process improvement initiatives aimed at enhancing payroll accuracy, minimizing manual effort, and boosting operational efficiency.

• Develop, maintain, and update process documentation and standard operating procedures.

• Offer training, onboarding assistance, mentorship, and guidance to Payroll Operations Specialists and new team members.

• Contribute to special projects and carry out additional responsibilities as assigned.

⛳️ Requirements

• High School Diploma with over 7 years of progressive payroll processing experience.

• Advanced experience in payroll processing and troubleshooting, specifically in complex payroll scenarios.

• Experience in processing large volume payroll for a headcount of 10,000 or more.

• Intermediate proficiency in Microsoft Excel.

• Strong analytical, problem-solving, and organizational skills.

• Proven ability to manage competing priorities and meet deadlines in a fast-paced environment.

• Excellent attention to detail and a strong commitment to payroll accuracy and compliance.

• US Citizenship is required, along with the ability to obtain security clearance as necessary.

• Preferred experience with UltiPro Payroll, Costpoint Payroll, and Deltek Time & Expense systems.

• Certification as a Payroll Professional (CPP) is preferred.

• Preferred experience in supporting union payroll, expatriate payroll, payroll tax processing, and audit functions.

• Preferred experience in payroll integrations, testing, and process automation initiatives.

• Proven ability to influence cross-functional partners and lead process improvement efforts is preferred.

🏝️ Benefits

• Comprehensive health insurance coverage.

• Retirement savings plan with employer matching.

• Paid time off and holidays.

• Opportunities for professional development and training.

• Employee assistance program and wellness initiatives.