Senior Partner Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the technical subject matter expert for VAST concerning EBox and other partner-based deployment models.

• Serve as a point of escalation and a trusted advisor for VAST Sales Engineers in designing partner-hardware solutions.

• Engage in strategic customer campaigns to showcase the technical and economic advantages of VAST AI OS on partner platforms.

• Size and design solutions based on workloads, performance goals, capacity needs, and infrastructure limitations.

• Establish performance, scalability, resiliency, and operational experience expectations across various supported hardware configurations.

• Assess how choices regarding servers, networking, storage media, and configurations influence performance and customer satisfaction.

• Propose and validate platform customizations for strategic opportunities.

• Assist customers and partners through readiness assessments, infrastructure validation, and deployment planning.

• Create custom installation and success strategies for complex deployments.

• Lead or manage troubleshooting efforts across hardware, networking, configuration, and VAST software.

• Collaborate with Support, Engineering, and Product teams to resolve field issues and enhance products and processes.

• Develop repeatable architectures, deployment practices, sizing methodologies, and technical guidance.

• Support VAST Amplify and other software-defined deployment models.

⛳️ Requirements

• Exceptional technical expertise in enterprise infrastructure, encompassing hardware, networking, and distributed software.

• Extensive hands-on experience in deploying, tuning, and troubleshooting complex infrastructures within production data centers.

• Profound knowledge of enterprise storage, distributed systems, software-defined infrastructure, and server architecture.

• Strong networking skills, including the ability to diagnose connectivity, configuration, topology, and performance challenges.

• Capability to translate workload requirements into infrastructure sizing, architecture, and achievable performance expectations.

• Experience in assessing hardware or configuration modifications and their effects on performance, reliability, and operational functionality.

• Strong troubleshooting skills across hardware, networking, firmware, and software layers.

• Credibility and communication abilities to act as a technical authority for Sales Engineers, clients, and partner engineering teams.

• Comfort with strategic architecture discussions and hands-on technical problem-solving.

• Background in sales engineering, field engineering, professional services, implementation, support engineering, or similar customer-facing technical roles.

• Experience with OEM server platforms and/or enterprise storage technologies is highly preferred.

• Willingness to travel to key customer and partner locations throughout the United States as required.

🏝️ Benefits

• Ability to travel to strategic customer and partner locations across the United States as necessary.