Senior Partner Relationship Manager, NetSuite Ecosystem

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Manage a designated portfolio of NetSuite implementation and consulting partners across Referral to Platinum tiers.

• Oversee partner relationships from start to finish, which includes recruitment, onboarding, tier advancement, joint pipeline management, and quarterly business reviews.

• Take responsibility for both sourced and influenced pipeline while ensuring accurate attribution data.

• Collaborate with NetSuite direct by fostering relationships with NetSuite Account Executives and solution consultants.

• Recruit and establish connections with accounting advisory and finance transformation firms, including Client Accounting Services practices and outsourced accounting teams.

• Cultivate relationships in the private-equity channel and explore standardization opportunities for portfolio companies.

• Assist in scaling outsourced delivery, enabling certified partners to implement Charted autonomously, including setting commercial terms, readiness standards, and partner qualifications.

• Offer field intelligence regarding product gaps, competitive actions, and pricing challenges.

• Evaluate partner performance and identify growth barriers, including enablement, economics, delivery confidence, or product knowledge.

• Conduct initial meetings with key accounts and formulate growth strategies.

• Advance partners through tiers and establish repeatable co-selling processes with NetSuite representatives.

• Project new business using reliable partner attribution data.

• Report directly to the VP of Partnerships.

⛳️ Requirements

• Minimum of 6 years of experience in partnerships, channel, or alliances within a B2B SaaS environment.

• Several years of experience managing revenue-generating partner relationships, beyond mere program operations.

• Direct experience within an ERP ecosystem, with a strong preference for NetSuite.

• Proven ability to generate partner-sourced pipeline from the ground up, with quantifiable results.

• Proficient understanding of finance and accounting workflows, including invoice approvals and three-way matching.

• Experience in negotiating partner agreements and margin structures with executives and C-level personnel.

• Proficient in Salesforce.

• Low tolerance for inaccurate attribution data.

• Existing connections within the NetSuite partner community or NetSuite direct sales are a plus.

• Experience with private-equity-backed or multi-entity clients is advantageous.

• Independent thinker with a proactive attitude towards customer relationship management.

• Capable of producing high-quality, clearly written documentation.

• Highly responsive communication skills with both customers and teammates.

• Positive and collaborative interactions with colleagues.

• Commitment to personal development and proactive contributions to company growth.

• Willingness to travel 15–25%, primarily for partner onsite visits, NetSuite field events, and industry conferences.

🏝️ Benefits

• Competitive salary.

• Comprehensive healthcare benefits.

• Unlimited vacation policy.

• Internet allowance.

• Reimbursement for home office expenses.

• 401(k) contributions from the employer.

• Paid time off for birthdays.

• Charitable contribution program.

• Access to training and development resources.

• Fully remote work environment.

• Healthy work-life balance.

• Wellness benefits and programs.