Senior Operations Manager, Corrections

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the clinical operations of Rendevor Dialysis's dialysis services within a specified region.

• Direct customer service, quality patient care, and clinical management across designated locations.

• Foster relationships and maintain regular communication with team members, clients, and healthcare providers.

• Implement cost-containment strategies related to staffing ratios, hiring, payroll, inventory, and supplies.

• Ensure adherence to company policies, state regulations, Department of Corrections, and Bureau of Prisons standards.

• Provide leadership, mentorship, and coaching to direct reports and clinical personnel.

• Guarantee compliance with regional training and ongoing education requirements.

• Manage team retention, engagement, and initiatives focused on the work environment.

• Conduct weekly meetings with unit leaders and relay corporate updates.

• Drive operational efficiency improvements through standardization, quality control, safety, and satisfaction measures.

• Develop labor projections and hiring strategies in collaboration with the Talent Team.

• Authorize hiring decisions and oversee staffing expenses, including overtime and agency utilization.

• Manage team training, performance evaluations, investigations, disciplinary actions, and performance improvement plans.

• Ensure exceptional patient care and clinical performance across regional dialysis programs.

• Supervise CQI quality objectives, audits, corrective action initiatives, safety protocols, laboratories, and patient outcomes.

• Develop in-service training and skill assessments for regional staff.

• Act as a dialysis resource and stay updated on best practices and current research.

• Approve submissions from unit leads and maintain financial oversight of regional facilities.

• Ensure accuracy in timecard reporting, expense claims, and effective resource utilization.

• Oversee inventory reporting, purchasing schedules, supply levels, and emergency inventory management.

• Promote Rendevor’s values and assist with assigned projects.

• Report directly to the VP of Corrections.

• Travel frequently to oversee sites across the United States.

⛳️ Requirements

• Graduate from an Accredited Nursing School OR possess 2 years of experience in a correctional facility or in a sector serving correctional institutions OR have over 5 years of dialysis management experience.

• Minimum of 3 years in a leadership role managing clinical staff.

• Eligibility for clearance by the Department of Corrections (DOC) and Bureau of Prisons (BOP).

• A clean background and credit history are mandatory.

• Current CPR Certification (or obtain within 3 months of hire).

• Willingness to travel as necessary for site management across the United States; travel may be extensive at times.

• Proficiency in reading, writing, speaking, understanding, and effectively communicating in English.

• Strong technical skills with computers, including laptops, tablets, Outlook, Excel, PowerPoint, Word, SharePoint, etc.

• Ability to swiftly learn various technical systems and equipment.

• Availability to work Monday through Friday and some weekends based on travel and unit requirements.

• Capability to continuously stand, walk, twist, crouch, handle or feel objects, and reach with hands and arms.

• Ability to push, pull, and lift up to 50 pounds.

• Close vision capability and ability to adjust focus as needed.

• Consistent and reliable attendance and punctuality are essential.

• A comprehensive background check will be conducted following a job offer, if applicable.

• Potential exposure to chemicals and blood-borne pathogens may occur.

🏝️ Benefits

• Excellent employee benefits package.

• Employer contributions to Health Savings Accounts (H.S.A.).

• Flexible Spending Account (F.S.A.) tax savings benefits.

• A 4% dollar-for-dollar company match for the 401k plan with immediate vesting.

• Tuition reimbursement program.

• Employee referral bonus program.

• Comprehensive employee recognition and appreciation initiatives.

• Quality training and development programs for employees.

• Extensive medical benefits.

• Vision coverage.

• Dental insurance.

• Short-term and long-term disability, as well as voluntary life insurance options.

• Accident, critical illness, and hospital indemnity plans.

• Pet insurance.

• Discounts on auto and home insurance.

• Access to discounted legal services program.

• Employer-funded life insurance equivalent to 1x employee salary.

• Employer-sponsored assistance program offering complimentary counseling, wellness, and legal sessions for employees and their household members.