Senior Operations Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Take ownership of the complete demand forecasting and order management process in collaboration with production partners.

• Facilitate the transition of new products from setup to having operational data ready for launch in relevant systems.

• Plan inbound transportation in a cost-effective manner and ensure timely arrivals.

• Oversee stock levels in both the warehouse and retail locations to achieve availability goals and prevent out-of-stock instances.

• Manage fulfillment, returns, and additional post-sale processes.

• Promote automation and enhancements in quality.

• Track logistics expenses against the budget and verify invoices.

• Lead the operations KPI reporting using GetKLAR.

• Serve as an operational partner to the Product, Customer Service, Finance departments, and external stakeholders.

• Enhance warehouse and logistics procedures.

• Spearhead cross-functional operations improvement initiatives.

• Ensure a consistent supply of packaging materials across partners and locations.

⛳️ Requirements

• Several years of experience in operations, supply chain, or logistics management, preferably within the fashion, e-commerce, or retail sectors.

• Proven experience in managing a function from start to finish, including inventory planning, demand forecasting, and cost/KPI frameworks.

• Strong interest in AI and automation tools, with a genuine desire to enhance process efficiency.

• A clear vision and understanding of an ideal operations setup and process.

• Aiming for excellence and continuous improvement.

• Hands-on approach, comfortable with both executing and designing processes.

• Experience in managing external partners and coordinating cross-functional teams.

• Proficient with e-commerce and operations tools such as Shopify, Claude, and Notion.

• Structured, detail-oriented, and driven by ownership in work style.

• Fluent in English and German; proficiency in Italian is a plus.

• Full-time (100%), based in or around Munich (office option in Munich), with a remote-first approach to work.

🏝️ Benefits

• Competitive salary along with ALEMI product perks, including a choice of an ALEMI bag as a sign-on bonus.

• 30% discount on all products.

• Special ALEMI birthday gift.

• 30 days of paid leave annually for full-time employees.

• Opportunity for a sabbatical.

• Additional leave days for special occasions.

• Remote-first working environment with no core hours or mandatory face time.

• Annual budget for external training, coaching, and conferences.

• Internal knowledge-sharing sessions.

• Regular feedback and development discussions.

• Frequent virtual and onsite team events.

• Access to the latest IT and software tools including Shopify, Claude, Notion, GetKLAR, and Personio.

• Unlimited Claude Tokens to create your ideal setup, when justified.