Senior NetSuite Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Design scalable architectures and drive automation initiatives throughout the O2C, P2P, and R2R finance cycles.

• Manage small to medium-sized projects from start to finish: define scope and request sizes, draft requirements, configure/build, test, deploy, document, and transition.

• Oversee the GTM Finance Systems support ticketing process, prioritize user tickets, and implement solutions.

• Prioritize bugs and support tickets for the team.

• Maintain the health of the support queue, including dashboards, results, documentation, and configurations across NetSuite and integrated third-party platforms.

• Execute a structured delivery model featuring Definition of Ready/Done, UAT ownership, release windows, and post-release stabilization.

• Offer Tier-1/2 support, troubleshoot incidents, conduct root cause analysis, implement long-lasting fixes, and document lessons learned.

• Create and sustain saved searches, dashboards, reconciliation/exception reports, and operational KPIs.

• Ensure compliance with access controls, segregation of duties, audit logs, and internal policies.

⛳️ Requirements

• Over 3 years of hands-on experience in implementing, administering, or enhancing NetSuite, with significant ownership in at least one finance cycle (P2P, O2C, or R2R) and a solid understanding of the others.

• Proven track record of designing and implementing efficient solutions across processes, controls, and systems—not merely configuring screens and deploying workflows.

• Experience collaborating with Accounting teams and cross-functional stakeholders to define requirements, manage project scope, and achieve predictable outcomes.

• Expertise in NetSuite configuration tools (SuiteFlow, saved searches, roles/permissions, forms/fields, suitescript logging).

• Proficient in handling data: imports/exports, reconciliations, exception reporting, and addressing data quality concerns.

• Strong documentation practices: process maps, design decisions, change management, and standard operating procedures (SOP).

• Ability to influence stakeholders and clearly articulate trade-offs.

• Familiarity with Agile/Kanban delivery methodologies, including explicit Definition of Ready/Done and Work In Progress (WIP) limits.

🏝️ Benefits

• Generous time off policies.

• Top-tier benefits.

• Support for education, wellness, and lifestyle initiatives.