Central Planning Administrator

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Distribute visit opportunities to Field Visiting Officers and external suppliers based on business guidelines and agreed timelines.

• Assist in the planning and allocation of field resources to meet operational objectives.

• Generate management reports and analytics utilizing Power BI and other reporting tools.

• Maintain operational systems, databases, and planning data to ensure accuracy and integrity.

• Handle ad hoc visit requests and aid in operational planning efforts.

• Collaborate with Area Managers and operational teams on resource management and field activities.

• Develop and sustain area coverage profiles.

• Contribute to operational risk management initiatives.

• Execute pre-defined SQL queries and create reports for operational decision-making.

• Support ongoing improvement projects, including new allocation techniques and technologies.

• Ensure adherence to information security protocols and mandatory training requirements.

⛳️ Requirements

• Strong administrative and organizational capabilities.

• Exceptional attention to detail and a systematic approach.

• Experience in working with data, reporting, and business systems.

• High level of computer literacy and confidence in using Microsoft Office applications, especially Excel.

• Ability to analyze data and generate meaningful management information.

• Excellent communication skills and stakeholder management abilities.

• Capacity to work independently with minimal oversight.

• Collaborative and adaptable approach to teamwork.

• Proactive attitude with a readiness to learn new systems and processes.

• Strong problem-solving skills and capability to manage multiple priorities effectively.

• Desirable: Experience with Power BI reporting.

• Desirable: Background in workforce planning, scheduling, resource allocation, or operational administration.

• Desirable: Familiarity with SQL or database reporting tools.

• Desirable: Experience in supporting operational or field-based teams.

🏝️ Benefits

• Home-based working options.

• A supportive and cooperative team environment.

• Opportunities to enhance technical, analytical, and operational planning skills.

• Access to learning and development programs.

• A competitive benefits package.

• Career advancement opportunities within Capita and TV Licensing.

• An inclusive and barrier-free recruitment process.

• Reasonable adjustments available during the recruitment process.

• Equal opportunity and Disability Confident employer.