This is a fully remote position, open to applicants in Poland.

📋 Description

• Provide exceptional technical IT support services for global enterprise systems that facilitate Document Capture and delivery.

• Collaborate with operational scanning teams across international locations to identify, diagnose, and resolve technical challenges.

• Monitor and troubleshoot Kofax, DSP, E2E reporting, and Webstatus .NET applications that are based on SQL Server and implemented on Windows Server IIS.

• Address incidents, requests, and problem tickets efficiently.

• Oversee production deployments.

• Manage significant incidents effectively.

• Monitor jobs and correct failures as they arise.

• Communicate and coordinate issue status clearly with users.

⛳️ Requirements

• 5 to 7 years of experience in software engineering, with at least 4 years focused on .NET and SQL Server.

• Practical experience with ASP.NET utilizing C#, .NET Framework 3.5/4.0, MVC 4, WCF, Web Services, JavaScript, jQuery, HTML5, and CSS.

• Extensive knowledge of Windows 10, Windows Server 2016/2022, SQL Server databases, Advanced IIS, and Active Directory.

• Strong technical expertise in IIS AppPool management, PowerShell, Web Farming (load balancing), and High Availability (clustering).

• Proven capability to analyze IIS and Windows event logs for diagnosing application, configuration, or server problems, along with performance monitoring.

• Solid understanding of TCP/IP and experience in network troubleshooting, management, and basic familiarity with switches, routers, and firewalls.

• Proficient with IDEs & Tools: Visual Studio 2017/2019, GIT / GitLab.

• Experience with Agile/Scrum development methodologies.

• Strong analytical and problem-solving abilities.

• Bachelor’s degree in Engineering, Computer Science, or a related technical discipline.