Senior Market Manager, Vietnam

This is a fully remote position, open to applicants in Thailand.

📋 Description

• Expand Airbnb’s Homes sector in Vietnam while ensuring a competitive supply base.

• Establish Airbnb’s market footprint as the local industry expert.

• Oversee all aspects of Homes acquisition and retention, encompassing the development of acquisition strategies and the generation and conversion of supply leads.

• Cultivate and manage strategic partnerships.

• Create and refine scalable localized strategies for supply management.

• Develop and maintain relationships with Vietnam's Core Host accounts.

• Identify and onboard new, high-quality supply sources within the designated area.

• Analyze data and leverage data-driven insights to pinpoint and pursue strategic opportunities.

• Acquire extensive knowledge of the designated geographic markets, local trends, and market dynamics.

• Represent Airbnb in external meetings and events with Core Hosts.

• Inform hosts about significant product updates and relay product and policy feedback to internal teams.

• Conduct regular optimization calls and business reviews with partners.

• Provide timely and exceptional service to Core Hosts, including occasional travel to Vietnam for in-person assistance.

• Collaborate cross-functionally with product, communications, public policy, and customer support teams.

⛳️ Requirements

• Over 10 years of experience in partnership, business development, sales, or account management.

• Background in technology (experience in travel tech is a plus).

• Familiarity with the Vietnamese market is essential.

• Strong skills in time management and prioritization.

• Demonstrated ability to effectively manage a leads pipeline or portfolio of business.

• Exceptional communication and presentation abilities.

• Proficient in engaging with hosts through various channels, including phone, email, meet-ups, and in-person interactions.

• Strong quantitative skills with the capability to interpret and utilize data in daily operations.

• Highly skilled in CRM software, particularly in managing leads, opportunities, and other core objects; experience with Salesforce is advantageous.

• Ability to navigate shifting priorities, projects, and deadlines.

• Willingness to travel to Vietnam based on business requirements.

• Proven experience collaborating across different functions.

• Capability to operate at both strategic and tactical levels and execute effectively in ambiguous situations.

• Ability to meet tight deadlines, adapt to changing priorities, and balance immediate needs with long-term strategic goals.

• Fluency in both Vietnamese and English is required.

🏝️ Benefits

• No specific benefits or additional compensation details provided in the posting.