Senior Manager, Vendor Management

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee and manage daily operations and coordination of vendors involved in the late-stage program.

• Monitor deliverables, schedules, risks, and performance metrics in collaboration with functional leaders.

• Facilitate coordination between vendors and internal teams, ensuring clarity of ownership and addressing handoffs and dependencies.

• Create and uphold integrated timelines for the program and its vendors.

• Track milestones, critical-path tasks, interdependencies, and changes that could affect delivery.

• Organize cross-functional and vendor meetings, including setting agendas, preparing pre-read materials, documenting decisions, action items, and follow-ups.

• Strengthen alliance management through effective communication, relationship-building, and resolution of operational issues.

• Collaborate with Clinical Operations, Clinical Data Management, Biostatistics, Regulatory Affairs, Safety, Quality, Finance, and other relevant departments.

• Supervise vendor deliverables and service levels, coordinating necessary corrective actions.

• Maintain awareness of risks, issues, decisions, assumptions, and dependencies; escalate issues that require leadership intervention.

• Assist in governance forums and program reviews by providing status updates, dashboards, and recommendations.

• Manage change control processes and updates to the project scope, assessing impacts on timelines, resources, and study execution.

• Encourage uniform vendor practices in working, reporting, escalation, and documentation.

• Identify coordination gaps and explore opportunities to enhance vendor collaboration and overall program delivery.

⛳️ Requirements

• A Bachelor’s degree in life sciences, business, project management, or a related discipline.

• An advanced degree or project management certification is advantageous.

• Over 8 years of experience in clinical operations, clinical project management, vendor management, or alliance management in the biopharmaceutical or clinical research sectors.

• At least 3 years of experience managing late-stage clinical studies, clinical vendors, or intricate cross-functional workstreams.

• Proven experience in coordinating vendors and cross-functional teams for late-stage clinical studies or complex development programs.

• Demonstrated capability to manage integrated timelines, deliverables, dependencies, risks, and issues across various workstreams.

• Knowledge of clinical trial operations and familiarity with common clinical service providers, including CROs, central laboratories, imaging providers, and technology vendors.

• Experience in facilitating vendor governance meetings and fostering constructive relationships across organizational boundaries.

• Exceptional organizational and communication abilities, with the skill to convey complex updates into clear statuses, decisions, and actions.

• Good judgment in recognizing emerging risks, coordinating solutions, and appropriately escalating issues.

• Ability to influence without direct authority and effectively engage with stakeholders at various levels.

• Adaptability to work in a dynamic environment with competing priorities and evolving program requirements.

🏝️ Benefits

• Eligibility for annual bonuses.

• Equity compensation.

• Competitive benefits package.