Senior Manager, Strategy & Operations – Digital Commerce

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Lead strategic initiatives for the Digital Commerce Platform executive team

• Assist in annual planning and oversee the organization's budget

• Enhance organizational efficiency, drive strategic initiatives, and ensure cross-functional alignment

• Own and consistently refine the organization’s three-year vision

• Conduct stress tests on the vision and advise executive leadership on necessary adjustments

• Construct business models and investment cases to guide strategic choices

• Formulate and implement organizational strategies, roadmaps, and cross-functional initiatives

• Provide decision-making support by collecting inputs, analyzing trade-offs, and framing recommendations

• Manage budget planning, allocation, tracking, and reforecasting for personnel, tools, vendors, and programs

• Define key organizational artifacts, KPIs, team charters, decision logs, and ROI metrics

• Establish and enhance the business management system

• Lead monthly and quarterly planning processes and cross-functional business reviews

• Streamline team processes and workflows to boost efficiency

• Coordinate intricate cross-functional initiatives and facilitate workshops

• Design and implement frameworks for people development, onboarding, and career pathing

• Collaborate with HR and Talent on organizational design and restructuring efforts

• Create internal communication strategies and disseminate organizational updates

• Organize all-hands meetings, town halls, and leadership forums

• Prepare executive communications and presentations

• Oversee leadership meetings, including agenda setting, pre-reads, and follow-up on action items

• Act as a trusted advisor and representative for Digital Commerce Platform leadership

⛳️ Requirements

• Over 10 years of experience in digital or technology sectors

• Proven success in driving complex, cross-functional initiatives to completion

• Experience collaborating with senior leadership in a dynamic environment

• Bachelor’s degree in Business Administration, Marketing, or a related field

• More than 15 years of progressive leadership experience in digital commerce/eCommerce initiatives (preferred)

• Strategic thinker with the capability to manage tactical execution

• Exceptional program management skills across multiple complex initiatives

• Excellent written and verbal communication abilities

• Innovative and resourceful problem-solving mindset

• Ability to influence without direct authority and foster trust across various levels

• Flexibility in adapting to ambiguous and rapidly changing environments

• Familiarity with digital experience platforms and associated technologies

• Strong knowledge of Agile and Scrum methodologies

• Proficient in Jira, Asana, PowerPoint, and Confluence

• Willingness to work flexible hours to accommodate global responsibilities (preferred)

🏝️ Benefits

• Bonus and/or commission opportunities may be available

• Lenovo benefits can be found at www.lenovobenefits.com