Senior Manager, Solutions Engineering – State, Local, Educational (SLED), Small Cities

This is a fully remote position, open to applicants in United States.

📋 Description

• Recruit, onboard, mentor, and retain the Solutions Engineering team.

• Define team ownership and territory assignments.

• Establish technical quality benchmarks for demonstrations, trial strategies, site evaluations, and customer-facing documentation.

• Manage capacity allocation within the segment and ensure resource trade-offs are transparent to leadership.

• Drive technical victories under a two-to-one coverage model.

• Act as the senior technical escalation point for critical pursuits, deployments, and customer challenges.

• Collaborate with Sales leadership on pipeline management, forecasting, account planning, and land-and-expand strategies.

• Establish the Small Cities team and its operational framework.

• Ensure the quality of site assessments and confirm dock locations prior to deployment.

• Maintain high standards for structured proofs of concept linked to active opportunities and measurable operational value.

• Oversee integrations and airspace strategies, including CAD, dispatch, video and evidence management, streaming platforms, BVLOS approvals, waivers, COAs, and docked operations.

• Stay informed about public sector procurement processes, including cooperative contracts, grant-funded initiatives, and public sector buying cycles.

• Convey the collective customer perspective to Product and Engineering.

• Create enablement materials, reference architectures, and reusable technical resources.

• Keep up-to-date with product knowledge through regular hands-on engagement.

• Report to the Director of Solutions Engineering – SLED.

⛳️ Requirements

• Over 5 years of relevant technical experience, including customer-facing roles in solutions engineering, field engineering, or applications engineering.

• At least 1 year of experience leading a technical team, either formally or as a technical lead with responsibilities for hiring and mentorship.

• Strong grasp of drone technology, Public Safety sUAS operations, and regulatory compliance.

• Familiarity with Drone as First Responder operational concepts and dock-based remote operations.

• Working knowledge of Public Safety technologies, including CAD, VMS, and associated software platforms.

• Capability to lead integration discussions.

• Proven track record in hiring, onboarding, developing, and retaining technical talent.

• Comfort in operating within a Sales organization, including managing a quota and deal strategy.

• Exceptional written and verbal communication skills.

• Willingness to take necessary actions to resolve customer issues.

• Ability to travel approximately 30% of the time.

• Capacity to lift up to 60 lbs unaided.

• FAA Part 107 certification is mandatory for specific positions; obtaining it within the first 60 days is highly encouraged for all Skydio employees.

🏝️ Benefits

• Equity in the form of stock options.

• Comprehensive benefits package.

• Relocation assistance may be offered for qualifying roles.

• Group health insurance plans.

• Paid vacation time.

• Sick leave.

• Holiday pay.

• 401K savings plan.

• Approximately 30% travel to support customer engagements, field activities, deployments, team onsite visits, and company events.