Senior Manager – Solutions Architecture SME

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Recruit, cultivate, and retain a regional team of Subject Matter Experts (SMEs) across four product categories, ensuring each individual has a defined growth trajectory.

• Manage the regional engagement model alongside Account Solution Architects (SA) and Post-Sales leaders.

• Ensure swift triage, with focused coverage on primary opportunities and clear ownership for Account SA and SMEs.

• Collaborate with regional sales leaders and Associate Vice Presidents (AVPs) on deal strategies, forecasting discussions, and product-category initiatives.

• Conduct weekly reviews of SME coverage in relation to the regional pipeline, reallocating resources when product-category commitments and consumption are jeopardized.

• Act as an executive technical sponsor for strategic deals.

• Mentor SMEs on Point of View (PoV) design, executive storytelling, and competitive positioning.

• Keep precise engagement and outcome data updated in Salesforce.

• Work together with fellow regional managers and the Senior Director on shared resources, enablement initiatives, and a global playbook.

• Relay regional customer insights and competitive information to Product and Engineering teams.

• Foster a culture of trust, accountability, and continuous learning.

• Performance metrics include product-category commitment achievement, consumption growth, technical win rates, PoV conversion, time to production utilization, SME coverage, lead time, Account SA satisfaction, hiring efficiency, ramp-up time, engagement levels, retention rates, and Early Adopter Program (EAP) participation rates.

⛳️ Requirements

• Over 5 years of experience leading technical pre-sales, solutions architecture, or consulting, including experience managing teams of technical professionals.

• In-depth hands-on experience in at least one of the four product categories and sufficient breadth to provide coaching across all four, including proficiency with AI-assisted development.

• Proven track record in recruiting and developing high-performing technical specialists or Solution Architects (SAs).

• Experience collaborating with sales leaders on enterprise forecasting, deal strategy, and territory management.

• Comfortable with data; capable of demonstrating how a team influences win rates, cycle times, and consumption metrics.

• Strong executive presence with both customers and internal stakeholders.

• Experienced in leading through transitions, with clear and consistent communication.

• Background in managing an overlay or specialist team, or in launching a new team or product category.

• Willingness to travel at least 25% of the time.

🏝️ Benefits

• Comprehensive benefits to support your health, financial well-being, and overall wellness.

• Flexible Paid Time Off policy.

• Access to Team Member Resource Groups.

• Equity Compensation and Employee Stock Purchase Plan.

• Growth and Development Fund.

• Parental Leave.

• Utilization of AI as a fundamental productivity enhancer in daily workflows.