Senior Manager, Retail Rx Product Office Operations – Portfolio Management

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Oversee an integrated Retail Pharmacy Technology roadmap.

• Manage portfolio planning processes, including quarterly planning cycles and roadmap evaluations.

• Enhance visibility into cross-team dependencies, risks, sequencing decisions, and execution milestones.

• Prepare materials and recommendations for investment and prioritization discussions.

• Track delivery progress, milestones, dependencies, risks, and portfolio commitments utilizing Jira.

• Oversee intake, demand management, and portfolio review processes.

• Assess incoming requests against strategic objectives, capacity constraints, and business value criteria.

• Facilitate prioritization discussions among stakeholders and product teams.

• Maintain governance artifacts, decision logs, and portfolio documentation.

• Define and sustain OKRs and success metrics in collaboration with business and product leaders.

• Develop reporting frameworks linking delivery performance to pharmacy workflow, colleague experience, consumer engagement, operational efficiency, and business value.

• Monitor portfolio performance, benefits realization, operational metrics, and value delivery.

• Design and maintain executive dashboards and portfolio scorecards utilizing Tableau, Power BI, or similar platforms.

• Create executive-ready presentations, business reviews, and leadership updates.

• Transform complex delivery and portfolio information into concise, actionable insights.

• Support the evolution of Product Office governance, planning, and execution processes.

• Enhance consistency, data quality, reporting standards, and decision-making across portfolio management practices.

⛳️ Requirements

• A minimum of 7 years of experience in product management, portfolio management, program management, strategy, or business operations.

• Background in managing large-scale product portfolios within a technology organization.

• Strong comprehension of Agile delivery, roadmap planning, and product operating models.

• Practical experience with Tableau, Power BI, or similar dashboard platforms.

• Experience in crafting executive communications and leadership presentations.

• Robust analytical skills with a history of establishing KPIs, dashboards, and performance measurement frameworks.

• Demonstrated ability to influence and align multiple stakeholders.

• Exceptional communication, organizational, and problem-solving abilities.

• Preferred: Experience in healthcare, retail technology, or digital product organizations.

• Preferred: Background in portfolio management, investment planning, or governance functions.

• Preferred: Familiarity with OKR frameworks and methodologies for value realization.

• Preferred: Experience supporting executive leadership teams and strategic initiatives.

• Preferred: Strong storytelling capabilities in PowerPoint and executive communication skills.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program.

• Award target in the company’s equity award program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources promoting physical, emotional, and financial well-being.