Senior Manager, Platform Management

This is a fully remote position, open to applicants in Alabama, +17 more states.

📋 Description

• Spearhead the development and implementation of the Payments platform strategy and roadmap for Guest Pay-ins, refunds, payment plans, payment methods, and processing resilience.

• Provide product leadership in collaboration with Engineering on redundancy, vaulting, processor performance, optimization, and availability throughout the payment funnel.

• Supervise the complete product development lifecycle, from concept and feasibility analysis to execution, launch, and post-launch enhancement.

• Guide and collaborate with Engineering, Design, Product Marketing, Platform Risk, Compliance, and other cross-functional teams.

• Lead, mentor, and cultivate a high-performing team of senior platform managers.

• Offer expert insights into competitive landscapes, emerging technologies, and consumer trends to inform the broader payments platform strategy.

• Manage stakeholder expectations and communicate plans, progress, and results to senior leadership and cross-functional partners.

• Define and track key product metrics to ensure product quality and promote continuous improvement.

⛳️ Requirements

• 12+ years of product management experience in inbound (pay-ins) and outbound (pay-outs) money movement within a payments, finance, or heavily transactional organization.

• Demonstrated product management experience with a profound understanding of stakeholder needs.

• Strong interpersonal abilities, including the capability to challenge ideas, ask questions, and foster collaborative partnerships.

• Experience collaborating directly with legal, tax, compliance, risk, and payments operations teams.

• Direct experience working with Engineers.

• Startup experience; comfortable in a fast-paced environment with evolving needs and limited resources.

• Ability to distill large volumes of unstructured and diverse information into clear requirements.

• Experience in developing products for various countries and cultures.

• Bonus points for experience with global and local non-credit-card payment methods.

• Bonus points for experience across Payments, Risk, and Compliance systems and tools.

• Must reside in a state where Airbnb Payments, Inc. is a registered entity; approved remote states include Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington.

🏝️ Benefits

• Bonus eligibility.

• Equity eligibility.

• Benefits eligibility.

• Employee Travel Credits.

• Occasional work at an Airbnb office or participation in offsite events, as agreed upon with the manager.

• Disability accommodations during the application and interview process.