Senior Manager – Payment Partnerships

This is a fully remote position, open to applicants in South Africa, +1 more country.

📋 Description

• Identify, prioritize, and establish a pipeline of payment providers, banks, and PSPs across African and selected Southeast Asian markets.

• Take ownership of the entire deal execution process, including outreach, commercial negotiations, contracting, and partner onboarding.

• Act as the primary contact for managing and developing existing partner relationships, addressing commercial, operational, and performance issues.

• Negotiate terms related to pricing, settlement, liability, and SLAs to enhance payment-rail cost, coverage, and reliability.

• Collaborate with Compliance, Legal, Risk, Product, and Engineering teams to fulfill regulatory, licensing, and integration requirements.

• Monitor partner performance against SLAs, focusing on uptime, settlement durations, and success rates, while driving necessary improvements.

• Track developments in regulations, competition, and market trends across targeted emerging markets.

• Represent GTXN with key partners and at industry events.

• Contribute market intelligence to inform GTXN’s regional expansion strategy.

• During the initial six months, prioritize building a partner pipeline, familiarize yourself with GTXN’s network/product/commercial model, close and onboard initial partners, establish cross-functional onboarding relationships, and become a trusted contact for partners.

⛳️ Requirements

• 5-8+ years of experience in payment partnerships, business development, or commercial roles within a payment service provider, bank, remittance company, or fintech.

• Proven track record of sourcing and closing deals with banks and payment providers.

• Demonstrable experience engaging with payment providers and banks across African markets; experience in Southeast Asia is a significant advantage.

• In-depth understanding of cross-border payment flows and the commercial and technical aspects of PSP and banking partnerships, including settlement, FX, licensing, and compliance.

• Capability to independently source, negotiate, and finalize commercial agreements from initial contact through contract execution and onboarding.

• Strong commercial acumen and negotiation capabilities.

• Ability to work autonomously in a remote-first, distributed team across various time zones and jurisdictions.

• Excellent relationship management and stakeholder engagement skills.

• Proficient written and verbal communication skills in English.

• Additional languages relevant to target African or Southeast Asian markets are considered beneficial.

• Existing network of payment providers and banks in targeted African markets is a strong asset.

• Willingness to travel as necessary.

• Working knowledge of and genuine interest in crypto and digital assets is an advantage.

🏝️ Benefits

• Remote but reachable work policy allows you the flexibility to choose between working from home or the office.

• Option to buy and sell up to 5 days of leave.

• Excellent private medical insurance coverage.

• Retirement fund benefits.

• Access to Learnably and other learning platforms for personal and professional growth.

• 6 months of primary caregiver leave.

• Paw-ternity leave for your furry companion.

• Annual Inspiration Day in addition to standard leave, which increases with length of service.

• A collaborative and friendly work community with regular social events and virtual classes in cooking, dancing, drawing, and house planting.

• Free lunch and snacks provided.

• Zero fees up to a certain amount with Luno from your first day, applicable on Luno Instant Buy, not Luno Exchange.