Senior Manager, Marketing & Communications Operations

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Act as the operational backbone of JFF’s Marketing and Communications team

• Create, monitor, and oversee budgets for marketing and communications projects

• Set up and maintain project management standards, templates, and workflows using Asana

• Manage project intake, prioritization, and capacity planning processes

• Craft project plans, resource allocations, estimates, timelines, and post-project requirements

• Lead resource planning and distribution across multiple simultaneous projects and workstreams

• Identify and onboard vendors and contractors for project needs

• Oversee agency partners, freelancers, and external resources

• Negotiate contracts, scopes of work, and service agreements in collaboration with Contracts and Finance

• Review and process vendor invoices, monitor external spending, and reconcile expenses

• Maintain a centralized list of freelancers, contractors, and external resources

• Organize recurring meetings, agendas, decision-making processes, accountability, and follow-up actions

• Design and manage centralized systems for documents, assets, and resources

• Identify workflow inefficiencies and implement solutions to enhance productivity

• Optimize internal processes, standard operating procedures (SOPs), and operational norms

• Coordinate Marketing and Communications activities with Finance, Contracts, and Program teams

• Assist in onboarding practices for newly hired team members

• Report to the AVP, Enterprise Marketing & Communications

⛳️ Requirements

• Proven experience in leading complex, multi-stakeholder projects from conception to completion

• Generally, 5–8+ years of relevant professional experience for Senior Manager-level positions, encompassing full-time, part-time, internship, and/or freelance roles

• Experience ideally supporting Marketing and Communications initiatives

• Capability to establish project management guidelines, align resources and expertise with project needs, and create vendor and contract workflows

• Comfort in dealing with ambiguity and generating innovative solutions

• Highly organized with a strong aptitude for creating systems that enhance reliability, clarity, communication, and accountability

• Excellent written and verbal communication abilities

• Proficient in building relationships and managing communications with external partners, particularly freelancers and vendors

• Skilled in facilitating meetings, coordinating agendas and action items, and keeping teams focused on results

• Ability to learn and navigate various technology systems, including Asana, Salesforce, SharePoint, Outlook, Teams, and related project management and collaboration tools

• Commitment to values and practices of inclusion, belonging, and well-being

• Positions are not eligible for employer-visa sponsorship and are not open to F-1 student visa holders

• Submission of a resume and a thoughtful cover letter is required

🏝️ Benefits

• Flexible work hours

• Balanced workloads

• Opportunities for professional development

• Paths for career advancement

• Comprehensive benefits program with flexibility and choice

• Flexible work arrangements: in-person, hybrid, or entirely remote

• Annual home office stipend for regular full-time and part-time employees

• Provision of office equipment as needed for new hires

• Competitive salary

• Accessibility and hiring accommodations