Senior Manager, Live Events Business Operations

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Act as the operational leader for newly acquired event businesses, facilitating integration across various functional areas.

• Create and oversee plans for acquisition integration.

• Manage the onboarding process for acquired teams and contractors.

• Transition business processes, systems, reporting, and workflows effectively.

• Monitor integration milestones, dependencies, and risks; develop plans for mitigation and escalation.

• Direct high-priority operational projects within the Live Events portfolio.

• Construct project plans, engage stakeholders, and drive execution towards milestones.

• Identify operational deficiencies, clarify roles, and enhance accountability.

• Support initiatives aimed at improving scalability, audience expansion, commercial execution, and revenue generation.

• Provide leadership with visibility into the status, risks, dependencies, and outcomes of initiatives.

• Facilitate coordination between Live Events and shared service functions such as IT, Finance, HR, Legal, Marketing, Audience Development, and Sales.

• Aid in resolving issues and fostering cross-functional accountability.

• Oversee the migration of acquired event data into company systems.

• Collaborate with IT and Data teams on technology integrations.

• Assist in CRM, registration, and marketing automation integrations.

• Establish standards for data governance and quality.

• Define business requirements and support operational technology projects.

• Develop standard operating procedures and document repeatable workflows and governance practices.

• Lead initiatives for continuous improvement and create scalable operating models.

• Maintain dashboards at the portfolio level and monitor operational KPIs and integration progress.

• Prepare management reports for executive leadership and provide insights for decision-making.

• Support compliance, audits, due diligence, documentation management, governance structures, and operational controls.

• Monitor operational risks and assist in developing mitigation strategies.

⛳️ Requirements

• Over 7 years of progressive experience in business operations, project management, acquisition integration, or a related field.

• Direct involvement in managing complex cross-functional initiatives.

• Experience within the trade show, conference, or live events industry.

• Knowledge of event-driven timelines, sales cycles, and cross-functional operational needs.

• Proven experience leading complex cross-functional projects.

• Ability to function effectively in uncertain situations.

• Skilled in organizing complex tasks, identifying gaps, clarifying ownership, and following up on decisions.

• Strong organizational, stakeholder management, and project management capabilities.

• Preferred experience with acquisitions, systems implementations, or data migrations.

• Willingness to travel as necessary.

• No visa sponsorship is available for this position.

🏝️ Benefits

• Comprehensive medical, vision, prescription, and dental coverage for you and your family.

• 100% employer-paid short- and long-term disability insurance.

• 100% employer-paid life insurance.

• 401(k) plan with a dollar-for-dollar company match up to 6%.

• 15 vacation days and 6 personal days available from day one.

• 13 company-paid holidays.

• Opportunities for career advancement.

• Supportive work environment.

• Competitive salary and benefits package.