People Operations Business Partner

atHometown Tickets, LLCRemoteUS flagOhioFull-timeBusiness OperationsMid-levelSenior$80k – $85k/year

Posted 4 hours ago

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Collaborate with leaders and managers to grasp business goals, workforce requirements, and organizational challenges.

• Provide coaching and guidance to managers regarding employee and organizational issues.

• Leverage people data, employee feedback, and business insights to pinpoint trends and propose solutions.

• Assist in organizational design, team effectiveness, workforce planning, and change management initiatives.

• Counsel leaders while upholding confidentiality and exercising sound judgment.

• Address employee relations issues, workplace concerns, conflicts, policy inquiries, and sensitive matters.

• Support managers throughout the performance management cycle, encompassing goal setting, feedback, development planning, performance improvement, and year-end evaluations.

• Collaborate with hiring managers to establish job requirements and candidate profiles.

• Manage the full-cycle recruitment process from requisition approval to offer acceptance and onboarding transition.

• Source, screen, evaluate, and engage candidates through various channels.

• Organize interviews, manage candidate communication, conduct reference checks, background checks, and verify employment.

• Maintain candidate pipelines and communicate recruitment status, challenges, and market insights.

• Enhance recruiting processes, sourcing strategies, candidate experience, and hiring-manager effectiveness.

• Contribute to employer branding, recruitment events, employee referral initiatives, and talent pipeline strategies.

• Analyze engagement surveys and people metrics to identify areas for improvement.

• Team up with leaders to bolster engagement, retention, and employee experience.

• Develop and implement action plans based on employee feedback.

• Promote culture, recognition, inclusion, belonging, and employee well-being initiatives.

• Identify gaps in People Operations processes and suggest improvements.

• Assist with onboarding, internal mobility, promotions, transfers, leaves, and offboarding.

• Ensure compliance with employment laws, regulations, and company policies.


⛳️ Requirements

• A minimum of 5 years in progressive People Operations or Human Resources roles.

• Proven experience in partnering with and advising senior leadership.

• Ability to navigate ambiguity and implement solutions in a dynamic environment.

• Experience in coaching managers and leaders on employee relations, performance management, and people practices.

• Proficiency in using data and employee insights to guide people-related decisions.

• Experience in developing and executing scalable People Operations programs and processes.

• Strong knowledge of employment practices, HR compliance, and risk management.

• Background in supporting organizational change, including growth, restructuring, or changing business needs.

• Experience collaborating cross-functionally with leaders and teams at all organizational levels.

• Demonstrated capacity to build trust and credibility while balancing employee advocacy with business necessities.

• Must be able to remain in a stationary position for extended periods, including while working on a computer.

• May require travel to client sites or conferences.

• Must attend a minimum number of client events annually.


🏝️ Benefits

• Eligible employees may participate in bonus or incentive programs, where applicable.

• Flexible PTO with no annual cap.

• 13 holidays and an extended winter break.

• 401(k) plan with up to 4% matching.

• Medical, dental, and vision insurance options.

• Employer HSA contributions.

• Opportunities for virtual and in-person collaboration and social events.

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