Senior Manager, Learning Experience – Readiness

This is a fully remote position, open to applicants in Alabama, +7 more locations.

📋 Description

• Oversee the LXR i-Ready and Math Content team, ensuring that IST teams receive training and updates on products, programs, tools, and skills.

• Set operational goals and create work plans for the team.

• Manage and mentor direct reports.

• Collaborate with the Director and/or AVP, LXR to enhance team and functional strategies.

• Ensure the timely and high-quality delivery of learning initiatives.

• Develop engaging and reusable training for i-Ready and Math products, which includes both instructor-led and e-learning formats, adhering to adult learning principles.

• Guide team members through one-on-ones, check-ins, coaching sessions, goal setting, KPIs, performance reviews, and team meetings.

• Oversee the planning and execution of Sales and Service Academies, along with seasonal learning programs.

• Organize and deliver communications and training related to product and platform releases, including preparation of release notes, training content, and monthly sessions.

• Manage the creation of three weekly team digests.

• Lead the adoption of new platforms and processes, including HighSpot content migration and maintenance, training request intake, and metrics dashboards.

• Actively contribute to content and programs as a player-coach.

• Manage timelines, risks, dependencies, and priorities across various initiatives.

• Utilize data and dashboards to assess outcomes and enhance learning and communications.

• Collaborate with product, sales, service, and operations teams.

• Promote the use of AI tools for planning and drafting, ensuring human review prior to delivery to the IST.

⛳️ Requirements

• A minimum of seven years in enablement, learning and development, internal communications, or program management, preferably within the education technology or software sectors.

• At least three years of experience in leading or coaching others.

• A bachelor's degree or equivalent experience in communications, education, learning and development, business, or a related field.

• Excellent written and verbal communication skills.

• Experience overseeing projects and timelines across multiple workstreams.

• Proficient in stakeholder management and cross-functional collaboration.

• Familiarity with learning and enablement platforms such as HighSpot or a learning management system, as well as SmartSheet.

• Experience in leading teams that design and implement academies, bootcamps, or multi-session learning programs.

• Background in driving the adoption of process automation or workflow tools.

• Knowledge of K–8 education, curriculum, or assessment products.

• Experience supporting sales or field-facing teams.

• Experience in guiding teams in the use of AI tools for planning and content development.

🏝️ Benefits

• Eligibility for the company bonus plan.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Basic life insurance provided.

• 401k plan with employer matching.

• Flexible vacation and sick leave policy.

• Twelve paid holidays.

• Winter office closure between Christmas and New Year's.

• Additional perks and benefits offered.