Senior Manager, Insights

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Client Leads and Commerce Leads to grasp client objectives, performance inquiries, strategic moments, and analytical priorities.

• Assist Client and Commerce Leads by providing precise data narratives, technical explanations, reports, and client-ready suggestions.

• Work alongside Commerce Media and Commerce Operations teams to ensure insights shape planning, optimization, investments, and retail decisions.

• Participate in client discussions, business reviews, and technical presentations when specialized Commerce expertise is required.

• Identify ongoing analytical needs, potential risks, and avenues for growth.

• Leverage Amazon Marketing Cloud, Amazon Advertising, Vendor Central, BI tools, dashboards, and pertinent Commerce data environments to derive insights.

• Create AMC queries and analyses focusing on audiences, campaign performance, new-to-brand outcomes, purchase behaviors, and tailored client inquiries.

• Maintain expertise in Amazon platform capabilities, retail data, Walmart Connect, and Scintilla.

• Enhance reporting, dashboard creation, documentation, automation, and Commerce insight-delivery processes.

• Utilize approved AI and automation tools to enhance data interrogation, pattern recognition, and efficiency while validating results.

• Query, validate, integrate, and interpret Amazon advertising and retail data from Sponsored Products, Sponsored Brands, Sponsored Display, Amazon DSP, and other Commerce data sources.

• Develop bespoke reporting, dashboards, visualizations, and performance narratives.

• Convert Commerce data into actionable findings and recommendations.

• Design and analyze tests, forecasts, scenarios, segmentation, and campaign evaluations.

• Create account-specific analytical solutions, including lightweight models, scripts, and prototypes using SQL, Python, R, or approved tools.

• Ensure documentation and quality assurance across data sources, logic, methodologies, reporting, and analysis.

• Collaborate with Econometrics, Data Science, Client Reporting, and technical teams for formal modeling, enterprise reporting, productionization, or infrastructure modifications.

• Contribute reusable Commerce query logic, reporting methods, analytical insights, and platform best practices.

• Stay updated on changes to the Amazon platform, Commerce measurement practices, analytics tools, AI developments, and retail-media trends.

• Take responsibility for the quality, accuracy, timeliness, and usefulness of analyses, reporting, dashboards, and recommendations.

• Prioritize tasks across Client Leads, Commerce teams, clients, and analytical workstreams.

• Proactively highlight data quality issues, methodological limitations, missing inputs, and performance risks.

• Continuously improve workflows, documentation, automation, and analytical rigor.

⛳️ Requirements

• 7–9 years of experience in Commerce analytics, retail media, e-commerce analytics, marketing analytics, business intelligence, or a related discipline.

• Strong hands-on experience with Amazon Marketing Cloud, including SQL querying, audience analysis, campaign analysis, and tailored analytical methods.

• Extensive experience with Amazon Advertising and Amazon retail data, encompassing Sponsored Ads, Amazon DSP, Vendor Central, and related Commerce performance metrics.

• Proficient in SQL.

• Familiarity with BI/visualization tools such as Tableau, Power BI, Looker Studio, or similar.

• Strong understanding of Commerce measurement principles, including new-to-brand metrics, share of voice, market share, product performance, total sales, forecasting, testing, and incrementality concepts.

• Practical experience with Python and/or R is preferred.

• Excellent skills in data storytelling, documentation, quality control, organization, and cross-functional collaboration.

• Experience supporting Client Leads and Commerce account teams.

• Direct client-facing experience is beneficial but not a primary requirement.

• Comfort in using AI tools responsibly to enhance analytical efficiency and insight generation.

🏝️ Benefits

• Unlimited paid time off.

• Fully remote work environment.

• Flexible work arrangements.

• 20 paid holidays.

• Comprehensive medical, dental, vision, life, and disability insurance.

• Flexible Spending Accounts.

• Retirement plan with a match of up to 4% of contributions at 100%.

• Additional fringe benefits.

• Forma wellness benefits.

• Unlimited telemedicine and teletherapy at no cost.

• Thankful giving program.

• Equity opportunities.

• Birthing parents are entitled to 16 weeks of leave with 100% pay.

• Partners receive 12 weeks of parental leave.

• Access to on-demand learning.

• Mentorship program available.

• Leadership and management development programs and resources.

• Monthly variable revenue payment opportunity through RevShare.

• Discretionary annual performance bonus.