Senior Manager, eCommerce

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of OLIPOP's Amazon operations, encompassing 1P, 3P, Fresh, and Whole Foods Market digital platforms.

• Achieve annual sales and profitability objectives while overseeing the channel P&L.

• Act as the main liaison for Amazon, Fresh, WFM, Kepler, and internal stakeholders.

• Manage the 1P/3P/Fresh mix, vendor negotiations, and Amazon operational cadence.

• Oversee listings, content, claims, imagery, A+ content, stores, keywords, and category placement.

• Lead monthly forecasting in collaboration with Demand Planning and proactively communicate risks.

• Develop and implement growth strategies that encompass visibility, conversion, Subscribe & Save, bundles, launches, and market opportunities.

• Coordinate Amazon promotions, limited-time offers (LTOs), price architecture, and campaign scheduling in line with the commercial calendar.

• Manage Amazon media briefs, budgets, strategies, and optimization for Sponsored Products, Sponsored Brands, Sponsored Display, and DSP.

• Plan deals, coupons, limited-time offers (LTOs), and seasonal events.

• Collaborate with Supply Chain and Demand Planning to forecast demand and maintain optimal stock levels.

• Manage pickups, chargebacks, shortages, and COS/NetPPM leakage in partnership with Operations and Customer Service.

• Oversee Cartograph and Stackline structure, access, hygiene, and business rhythm.

• Track search, share, content, ratings, inventory, and syndicated eCommerce data.

• Provide weekly and monthly performance updates, highlighting priorities, risks, root causes, and actions for senior leadership.

• Travel to represent OLIPOP at Amazon events and internal offsites.

• Spearhead high-priority cross-functional initiatives and serve as OLIPOP's Amazon subject-matter expert.

• Report directly to the VP of eCommerce.

⛳️ Requirements

• Over 12 years of experience in eCommerce.

• Extensive, hands-on expertise with Amazon.

• Required 1P Amazon experience; strong preference for 3P experience.

• Proficiency in managing Amazon P&L, forecasting, and vendor negotiations.

• Practical experience with Vendor Central, Seller Central, Cartograph, and Stackline or similar platforms.

• Familiarity with Profitiero/NielsenIQ is an advantage.

• Experience with Shopify is a plus.

• In-depth knowledge of Amazon retail and media, including search and digital shelf strategies.

• Ability to collaborate with lighthouse account teams and advocate for a promotional calendar across various banners.

• Capacity to make critical decisions independently while aligning with senior leaders and cross-functional teams.

• Proficient in using Slack and Teams.

• Willingness to travel approximately 15% of the time.

• Dedication to OLIPOP’s values and a customer-centric approach.

🏝️ Benefits

• Bonus opportunities.

• Fully remote work environment.

• In-person offsite gatherings.

• Opportunities for cross-functional collaboration.

• Reasonable accommodations provided during the application process and throughout employment.