Senior Manager, Deal Desk

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Lead and manage a small Deal Desk team while actively engaging in strategic and complex commercial opportunities.

• Oversee the Deal Desk function in collaboration with Sales, Finance, Legal, Revenue Operations, Product, and Billing.

• Develop commercial solutions encompassing pricing, contract terms, payment structures, and packaging.

• Create and enhance approval frameworks, pricing guidelines, commercial policies, and deal governance.

• Manage the comprehensive deal approval process throughout Salesforce, CPQ, contracting, and downstream financial systems.

• Promote automation and process enhancements across Deal Desk workflows, reporting, and quote-to-cash operations.

• Utilize data to detect trends, enhance operational performance, and guide commercial decision-making.

• Construct scalable playbooks, documentation, and enablement resources for Deal Desk operations.

⛳️ Requirements

• A minimum of 6 years of experience in Deal Desk, Revenue Operations, Sales Operations, Strategic Finance, Commercial Operations, or a similar field.

• Proven experience in managing complex commercial transactions within a high-growth technology environment.

• Extensive knowledge in pricing, deal structuring, contracting, approvals, and the quote-to-cash process.

• Experience collaborating directly with Sales leadership on intricate enterprise deals and non-standard commercial structures.

• Demonstrated ability to lead or mentor high-performing team members while remaining actively involved in operations.

• Strong commercial insight, analytical problem-solving abilities, and a systems-oriented approach.

• Outstanding written and verbal communication skills, with the capacity to influence cross-functional stakeholders and senior leadership.

• Regular use of AI tools as a fundamental part of daily tasks.

• Practical experience utilizing tools like Claude Code to automate workflows, expedite analysis, and enhance decision-making.

🏝️ Benefits

• Flexible PTO.

• Centralized home-office equipment ordering.

• Health and wellness stipend.

• Budget for intra-office travel.

• Weekly coffee stipend.

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (United States).

• One Medical annual membership (United States).

• 401(k), including employer match on contributions made while employed by Ramp (United States).

• Fertility HRA (up to $10,000 per year) (United States).

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (United States).

• Pet insurance (United States).

• In-office perks: lunch, snacks, drinks, and more (United States).

• Relocation support to NYC or SF (as needed) (United States).

• Offers Equity.