Senior Manager, Commercial Capability – Innovation

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Act as the main U.S. liaison with Business Unit Sales Enablement and Sales Operations & Effectiveness leaders.

• Create and uphold the U.S. Commercial Capability & Innovation roadmap.

• Assess, pilot, and expand innovative solutions that enhance seller productivity, managerial capabilities, and customer engagement.

• Oversee governance, execution, measurement, adoption planning, and business outcomes related to capability initiatives.

• Design and implement AI-driven learning, coaching, and readiness experiences.

• Develop solutions for manager enablement, including facilitation guides, coaching frameworks, certification methodologies, learning journeys, assessment tools, and reinforcement strategies.

• Spearhead ongoing improvements in commercial onboarding and establish standards and metrics for readiness.

• Define success metrics, executive dashboards, capability scorecards, pilot evaluations, and ROI assessments.

• Track program adoption, educational effectiveness, manager engagement, and business performance indicators.

• Lead cross-functional projects across Business Units, SO&E, HR, Commercial Excellence, IT, and Sales Leadership.

• Facilitate change management, communication, adoption, and reinforcement for new tools, processes, and educational solutions.

⛳️ Requirements

• A bachelor's degree is mandatory.

• Over 8 years of experience in sales enablement, sales operations, commercial training, capability development, business development, or a related commercial field.

• Proven experience in designing, implementing, and scaling enablement, onboarding, or capability development programs within a complex, matrixed organization.

• Strong grasp of sales processes, pipeline management, sales coaching, CRM adoption, and commercial performance drivers.

• Capability to translate business needs into scalable learning, coaching, and performance solutions that yield measurable outcomes.

• Experience collaborating with sales leaders, managers, business units, and cross-functional stakeholders to drive change and enhance commercial effectiveness.

• Strong analytical and problem-solving abilities.

• Skill in interpreting data, identifying trends, measuring impact, and making recommendations.

• Proficiency in leading projects, managing multiple priorities, and promoting adoption in a fast-paced environment.

• Exceptional communication, stakeholder management, and executive presentation skills.

• Ability to lead through influence and foster alignment among diverse stakeholder groups.

• Preferred: Experience with AI-driven learning, coaching, or sales enablement technologies.

• Preferred: Experience in developing manager enablement, onboarding, or capability-building programs.

• Preferred: Background in healthcare, medical devices, pharmaceuticals, or other intricate commercial sectors.

• Preferred: Knowledge of adult learning principles, change management, and performance improvement methodologies.

• Preferred: Experience utilizing CRM, learning, and analytics platforms to assess and enhance commercial performance.

🏝️ Benefits

• Comprehensive Total Rewards program.

• Opportunities for rewards and recognition.

• Competitive compensation and benefits packages.

• Opportunities for learning, growth, and thriving.

• In-person collaboration that fosters learning, progress, and success.