Senior Manager, Chapter Strategy

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee the creation, upkeep, and ongoing enhancement of EO’s four Strategy Summit offerings: Annual, Mid-Year, Long-Term Planning, and New Chapter Summits.

• Create and sustain presentations, facilitator guides/play-by-plays, pre-call resources, planning templates, participant materials, and associated delivery tools.

• Ensure that Strategy Summit products are in alignment with the Chapter Health Framework and contribute to chapter planning and success.

• Coordinate the content, tools, and outputs of the Strategy Summit with President Training, Area Director Training, and Chapter Staff development initiatives.

• Manage the design and progression of Strategy Summit technology and planning tools, including the Chapter Board Tracker.

• Analyze planning outputs and associated data to pinpoint chapter priorities, trends, insights, and progress.

• Design and evaluate program assessments and feedback mechanisms for ongoing improvement.

• Facilitate training and skill enhancement for Strategy Summit facilitators, encompassing annual in-person and continuous virtual training.

• Act as the staff lead for the Strategy Summit Work Group and collaborate with its Member Leader.

• Organize and oversee virtual and in-person Work Group meetings, including agendas, preparatory work, materials, follow-ups, and ongoing tasks.

• Identify strategic planning obstacles and opportunities for focused chapter support.

• Create planning strategies, tools, and resources for chapters facing performance challenges.

• Collaborate with regional teams and facilitators to ensure training and consistent implementation of planning solutions.

• Monitor Strategy Summit budgets alongside the Director of Chapter Health.

• Communicate with member leaders regarding budget proposals and program requirements.

• Supervise the Manager of Chapter Programs Delivery, providing direction, coaching, prioritization, and performance management.

• Serve as a senior thought partner within the Chapter Health team.

• Execute additional duties as needed.

⛳️ Requirements

• Bachelor's degree or an equivalent combination of education and relevant professional experience.

• At least 5 years of pertinent experience in program management, strategy, organizational development, learning, or related fields.

• Proven experience in supervising, coaching, and developing staff.

• Capability to lead intricate programs from strategy and design through to implementation, evaluation, and continuous enhancement.

• Strong strategic thinking abilities.

• Proficient in content development with experience converting complex concepts into clear, scalable materials and learning experiences.

• Solid analytical skills with the ability to interpret qualitative and quantitative data, recognize trends, and transform findings into insights and recommendations.

• Experience engaging with technology platforms or tools from a program-owner perspective.

• Ability to juggle multiple priorities, workstreams, and stakeholder relationships.

• Strong stakeholder management and relationship-building capabilities.

• Exceptional written and verbal communication skills.

• Advanced proficiency in Microsoft Office, particularly PowerPoint and Excel.

• Experience within a global association, nonprofit, membership organization, or similarly complex stakeholder environment is preferred.

• Preferred experience in partnering with volunteers.

• Willingness to travel domestically and internationally as needed.

• Ability to participate in occasional early morning/evening meetings across time zones.

• Capability to lift/move up to 5 kgs, as applicable.

🏝️ Benefits

• EO employee access to leading experts in entrepreneurship.

• Opportunities for professional growth and learning.

• Accessibility and recruitment accommodations as mandated by applicable law.

• Travel opportunities, including domestic and international travel up to 5%.