Senior Legal Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary operational leader for HighLevel's litigation, eDiscovery, intellectual property, and brand protection initiatives.

• Oversee the daily operational support for various litigation matters.

• Organize litigation holds, legal preservation notifications, custodian tracking, document collection, production, and review coordination.

• Collaborate with Engineering, Security, IT, and Product teams to safeguard electronically stored information.

• Maintain litigation trackers, reporting, and documentation related to matters.

• Liaise with external counsel on litigation, subpoenas, investigations, and regulatory issues.

• Manage relationships with litigation vendors and legal service providers.

• Create standardized litigation workflows and standard operating procedures (SOPs).

• Oversee eDiscovery processes and preferred platforms, including Relativity, Everlaw, DISCO, Exterro, Microsoft Purview, and Logikcull.

• Administer trademark and patent portfolio management, including docketing, renewals, registrations, outside counsel coordination, budgets, and performance metrics.

• Handle DMCA takedown requests and counter-notices; assist with copyright infringement investigations and evidence preservation.

• Communicate with online platforms and service providers, tracking recurring infringement issues.

• Aid in brand protection and marketplace enforcement investigations related to infringement, counterfeit goods, unauthorized resellers, domain disputes, phishing, MAP violations, impersonation, and misuse of online brands.

• Develop scalable workflows, implement automation, create dashboards and key performance indicators (KPIs), enhance cross-functional collaboration, and assess legal technologies.

⛳️ Requirements

• A bachelor's degree or equivalent experience; a paralegal or legal operations certification is preferred but not mandatory.

• At least 5 years of experience in Legal Operations, Litigation Support, Intellectual Property, eDiscovery, or a related legal area.

• Proven experience in supporting U.S. litigation and legal preservation requirements.

• Proficiency with Relativity, Everlaw, DISCO, Exterro, or other comparable eDiscovery tools.

• Strong comprehension of litigation holds and eDiscovery processes.

• Experience in coordinating efforts with outside counsel.

• Exceptional project management, organizational, and communication abilities.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health benefits package.

• Opportunities for professional development and growth.

• Flexible work environment and schedule.