Senior Learning Systems Administrator

This is a fully remote position, open to applicants in Texas.

📋 Description

• Develop, configure, test, and implement learning content within Workday Learning.

• Oversee course settings, assignments, campaigns, enrollments, retraining criteria, and completion logic.

• Ensure the accuracy of learner transcripts and resolve completion/reporting issues.

• Transition approved content and configuration modifications from Sandbox to Production environments.

• Assist business unit learning administrators and content proprietors.

• Address learning-related support tickets and user inquiries.

• Diagnose issues related to Workday Learning, integrations, transcript discrepancies, and learner access challenges.

• Act as the escalation point for enterprise learning system issues.

• Create and sustain Workday Learning reports, dashboards, and data extracts.

• Respond to reporting requests from HR, Operations, Compliance, and Business Units.

• Track training completion, compliance status, and the effectiveness of learning programs.

• Collect requirements for new learning initiatives and system upgrades.

• Provide guidance on learning strategy, governance, reporting, and system functionalities.

• Uphold learning governance standards, naming conventions, and quality assurance practices.

• Construct and support Power Automate workflows related to learning administration.

• Lead the migration of learning content and records into Workday Learning.

• Manage consolidation initiatives involving legacy LMS platforms and learning records.

• Coordinate testing, validation, and deployment processes.

• Assess, implement, and support integrations with learning systems.

• Collaborate with vendors and IT on APIs, SFTP connections, content libraries, and third-party platforms.

• Oversee the onboarding and validation of vendor content.

• Execute data reconciliation and cleanup tasks.

• Assist with audits, compliance evaluations, and executive reporting requests.

• Develop enterprise governance frameworks, standards, and operational procedures.

• Assess new learning technologies, AI functionalities, and process enhancements.

• Steer learning-related projects from requirements gathering to deployment.

• Organize communication, testing, training, and stakeholder readiness activities.

• Facilitate cross-functional meetings and collaborative sessions.

⛳️ Requirements

• Bachelor’s degree in human resources, information systems, instructional technology, business administration, or a related discipline; equivalent relevant experience may be accepted.

• A minimum of five years’ experience managing a learning management system in a complex or enterprise environment.

• Experience in administering Workday Learning is highly preferred.

• In-depth knowledge of LMS configuration, enrollment and assignment protocols, learning records, testing, and deployment & governance practices.

• Proven experience in developing reports, dashboards, and data extracts to address compliance, operational, and business requirements.

• Strong analytical and problem-solving abilities, with a knack for troubleshooting system, integration, access, and data integrity challenges.

• Experience in supporting system integrations, process automation, AI tools/enablement, or workflow tools such as Microsoft Power Automate is desirable.

• Exceptional written and verbal communication skills, with the capacity to translate business needs into effective system solutions.

• Proven ability to work collaboratively within cross-functional teams and foster productive stakeholder relationships.

🏝️ Benefits

• 401k with employer matching.

• Health, Dental, and Vision insurance plans.

• Paid time off.

• 10 paid holidays.

• Stock purchase plan.