Senior Klaviyo Consultant / Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct an audit and reconstruct the architecture of lists and signup forms across the content site.

• Reassign list-based opt-ins to interest-centered profile properties or a more appropriate data structure.

• Perform a health check on segmentation and merge overlapping segments into a unified documented structure.

• Establish foundational practices for deliverability and list hygiene, which include domain authentication, sender reputation, suppression logic, bounce and complaint management, and sunset policies.

• Review each active flow for its structure and technical settings, encompassing triggers, filters, and exit logic.

• Resolve any broken or conflicting flow configurations.

• Reconstruct revenue attribution and tracking mechanisms.

• Evaluate integration health across connected marketing tools.

• Set up platform reporting and dashboards.

• Develop governance standards, documentation, checklists, and workflows.

• Provide training to the internal team for sustained ownership.

• Be available for ad hoc support approximately 90 days post-project.

• Perform a comprehensive audit lasting around 30 days, followed by roughly 60 days of implementation and governance handoff.

⛳️ Requirements

• Expertise in the Klaviyo platform, including its architecture, flows, segmentation, and integrations.

• Proven track record of auditing and reconstructing accounts at scale.

• Demonstrated capability to implement platform changes directly.

• High level of proficiency in email deliverability, covering authentication, list hygiene, suppression, and reputation management.

• Experience with setting up attribution and tracking, as well as reporting and dashboard creation.

• Ability to document processes and hand off work clearly.

• Experience in developing governance documentation and training internal teams.

• Up-to-date Mac or Windows computer equipped with anti-virus software.

• Reliable high-speed internet connection is essential.

• Comfortable and proficient in using Microsoft Office tools: Excel, Outlook, Teams, Word, and OneDrive.

• Preferred experience in Shopify integration and DTC ecommerce.

• Familiarity with SMS/RCS is a plus.

• Currently, not hiring internationally.

🏝️ Benefits

• Fully remote work arrangement.

• Ad-hoc hourly support available after the approximate 90-day project period.

• Flexible work-from-home setup.