Senior IT Project Management Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee, assist, and provide support for project assignments until completion.

• Implement procedures and processes that evaluate and enhance customer satisfaction.

• Recognize, assess, and document trends.

• Analyze report data and provide suggestions for enhancements.

• Determine necessary resources and investigate project-related data, procedures, and history to clarify project direction.

• Develop and oversee project plans from initiation to completion.

• Conduct data analysis, identifying and tracking trends across various offices for national client operations.

• Review and evaluate data for accuracy and reliability.

• Relay progress updates to all relevant parties.

• Support Program Managers in addressing issues.

• Present project outcomes through both oral and written communication.

• Offer training to team members as necessary.

• Assist in the transition of programs when required.

• Execute other assigned responsibilities.

• Contribute to the organization's quality initiatives.

⛳️ Requirements

• A bachelor's degree from an accredited institution is preferred; majors in Business Administration, Statistics, or Quantitative Analysis, along with coursework in Computer Sciences are desirable.

• A minimum of six (6) years of relevant experience or an equivalent combination of education and experience is required, including two (2) years of general business experience focused on data analysis or planning.

• Familiarity with related field procedures or insurance-related processes and/or managed care systems and operations.

• Strong understanding of project management principles.

• Proficient in data analysis with advanced Excel capabilities.

• Exceptional oral and written communication skills, including presentation abilities.

• Proficient in PC applications, including Microsoft Office products.

• Strong analytical and interpretive skills.

• Excellent organizational skills.

• Effective interpersonal skills.

• Strong negotiation skills.

• Ability to collaborate effectively in a team setting.

• Capable of meeting or surpassing Performance Competencies.

• Ability to manage multiple priorities concurrently and adhere to deadlines.

• Willingness to travel as necessary.

🏝️ Benefits

• Work-life balance.

• Supportive culture.

• Reasonable accommodations provided when applicable and appropriate.

• Equal Opportunity Employer.

• Drug-Free Workplace.