Senior IT Manager

This is a fully remote position, open to applicants in Austria, +1 more state.

📋 Description

• Oversee the daily IT operations for a globally distributed, remote-first organization, encompassing business applications, endpoints, infrastructure, identity and access management, asset lifecycle management, and user support.

• Manage and enhance the Microsoft 365, Entra ID, Intune, SharePoint, and Power Automate environment, including access controls, device compliance, and workflow automation.

• Administer SaaS platforms, IT vendors, licenses, contracts, renewals, asset governance, and technology expenditures.

• Provide support for Microsoft Business Central and its integrations with finance, sales, and operational systems, including HubSpot.

• Ensure secure processes for employee onboarding, role changes, and offboarding, applying principles of least-privilege and role-based access.

• Collaborate with the external security provider responsible for security monitoring, vulnerability management, incident response, security testing, and compliance support.

• Serve as the internal technical owner for ISO 27001:2022, ensuring that evidence collection and remediation actions are executed.

• Maintain IT documentation, operational procedures, and disaster-recovery plans.

• Influence the strategy of a growing deep-tech scale-up and contribute to its commercial success.

⛳️ Requirements

• Multiple years of experience in system administration or IT management.

• In-depth knowledge of Microsoft 365, Entra ID, Intune, SharePoint, and Power Automate.

• Experience in identity and access management, device management, and endpoint security.

• Proven experience managing SaaS tools, licenses, vendors, contracts, and IT assets.

• Solid understanding of onboarding, offboarding, and role-based access principles.

• Familiarity with IT security, incident response, compliance, and disaster recovery practices.

• Strong troubleshooting, documentation, and communication abilities.

• Proactive, organized, and adaptable to working in a remote, international setting.

• Proficient in English.

• Experience with ISO 27001:2022 is a plus.

• Knowledge of Microsoft Business Central and HubSpot is advantageous.

• Experience collaborating with external security providers is beneficial.

• Skills in PowerShell or other automation tools are an advantage.

• Familiarity with Windows and macOS environments is a plus.

• Experience with IT service management and ticketing tools is desirable.

• Relevant certifications in Microsoft, ITIL, security, or ISO are advantageous.

🏝️ Benefits

• Remote workplace.

• Employment in the D/A/CH region.

• Competitive compensation package.

• Flexible working hours.

• A variety of perks including flexible holidays, fitness, and education opportunities.

• Participation in our Employee Stock Options Plan.

• A welcoming and supportive working environment.

• An open and collaborative culture.