This is a fully remote position, open to applicants in Alabama.

📋 Description

• Assist in the growth and retention of the Commercial Card portfolio.

• Implement proactive client outreach based on portfolio segmentation, risk factors, and business requirements.

• Perform account assessments focusing on relationship health, utilization patterns, spending activities, and attrition risks.

• Recognize concerns related to retention and coordinate appropriate action plans.

• Establish relationships with key client stakeholders.

• Collaborate with Service, Relationship Management, Sales, and Product teams to address issues and safeguard client value.

• Discover opportunities to enhance Commercial Card spending, utilization, and overall relationship value.

• Advocate for relevant Commercial Payments capabilities, products, and solutions.

• Assist in supplier enablement and the acquisition of supplier files.

• Engage in partner planning meetings and portfolio evaluations.

• Create and sustain a pipeline of optimization opportunities.

• Monitor optimization initiatives from implementation to completion.

• Provide training and mentorship to junior Account Managers.

• Foster an environment that promotes inclusivity and embodies the M&T Bank brand.

• Perform additional related duties as assigned.

⛳️ Requirements

• Bachelor’s Degree along with 5 years of experience in Commercial Card/Merchant (or a related product) sales, or alternatively, a combined minimum of 9 years of education and/or experience in Commercial Card/Merchant (or a related relevant product) sales in lieu of a degree.

• Prior account management experience is preferred.

• Comply with relevant compliance and operational risk controls in line with Company or regulatory standards and policies.

• Uphold M&T internal control standards, ensuring timely implementation of internal and external audit points, along with addressing any issues raised by external regulators as necessary.