Senior Infrastructure Manager – Cloud Hosting

This is a fully remote position, open to applicants in Alabama, +31 more locations.

📋 Description

• Collaborate with cross-functional teams to develop scalable systems for government services.

• Manage the hosting workstream across various environments, releases, and SaaS tenancy for multiple platforms.

• Supervise a subcontracted partner team responsible for infrastructure build, hosting, release management, CI/CD, incident response, monitoring, and alerting.

• Engage hands-on with Terraform and AWS operations alongside the partner team.

• Take ownership of the release calendar and coordinate releases among delivery teams.

• Oversee cloud cost management in collaboration with the program’s FinOps lead.

• Provide reports on the hosting SLA to the client.

• Establish and enforce the observability standard for delivery teams.

• Potentially supervise the help desk engineering team.

⛳️ Requirements

• A minimum of 8 years in technology delivery, including at least 4 years managing a hosting or managed services workstream.

• Proven experience managing environments, releases, partner engineers, and SaaS tenancy across various platforms.

• At least 5 years of hands-on experience running production infrastructure on AWS with Terraform, including IAM, networking, Kubernetes or ECS, and monitoring.

• Experience in managing cloud cost and producing SLA reports for client stakeholders.

• Legal authorization to work in the United States.

• Ability to fulfill additional requirements for government contracts.

• Work authorization that does not require visa sponsorship now or in the future.

• May be subject to government background checks or security clearance, depending on the contract.

• Must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, or Wisconsin.

• Must work from the contiguous United States.

🏝️ Benefits

• Comprehensive medical, dental, and vision plans.

• Disability, life, and accidental death insurance at no cost.

• Vacation, holidays including Juneteenth, and floating holidays.

• 12 paid federal holidays each year.

• Performance-based annual bonus when Nava meets its goals.

• Paid parental leave.

• Weekly meals delivered to new parents' homes.

• Wellness program providing physical, mental, and emotional health resources.

• Virtual doctor visits with no copay, depending on available providers.

• Sabbatical leave after continuous service.

• 401(k) match of 4% of salary.

• Remote-first flexible work environment.

• Company laptop and assistance with home office setup.

• Monthly reimbursement for eligible home office utility expenses.

• Internal training programs and professional development resources.

• Access to LinkedIn Learning and an annual allowance for courses, tuition, and certifications.

• Referral bonus.

• Pre-tax commuter benefits.

• Collaborative and remote-friendly team environment.