Senior Infrastructure Engineer, SRE

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Develop and enhance the reliability and resilience of systems and services.

• Set up Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets for essential services and user experiences.

• Collaborate with ownership teams to review SLIs, SLOs, and error budgets.

• Take charge of and advance the disaster recovery strategy, including recovery objectives, failover and restoration pathways, and regular practice exercises.

• Work alongside product engineering teams to assist them in managing and operating their services.

• Advance observability platforms and standards in areas such as metrics, tracing, and logging.

• Enhance instrumentation, alert quality, and observability cost efficiency.

• Strengthen incident management practices by adjusting paging thresholds, maintaining runbooks, and following up on post-mortem actions.

• Contribute to Cloud Infrastructure initiatives, including infrastructure build-outs and managing platform backlogs.

• Engage in a shared on-call rotation, one week every six weeks.

• Collaborate with engineering and internal support teams.

• Lead or assist in modernizing reliability and observability, internal tooling, game days, chaos experiments, disaster recovery exercises, and optimizing observability costs.

⛳️ Requirements

• Over 5 years of practical experience in cloud or infrastructure engineering, with significant involvement in reliability and production operations at scale.

• Established SLIs and SLOs for actual production services.

• Hands-on experience with a production observability platform; Datadog is highly preferred.

• Proficient in coding with Python, Go, TypeScript, or similar languages.

• Experience with Terraform in production environments.

• Comfortable operating within AWS.

• Developed or managed a disaster recovery plan, including recovery goals, failover and restoration procedures, and practice drills.

• On-call experience for services that you have helped build.

• Understanding of effective alerting practices.

🏝️ Benefits

• Health, Dental & Vision Plans.

• Competitive Pay.

• 401k Matching.

• Unlimited PTO.

• Daily Lunch (in-office only).

• Snacks & Coffee (in-office only).

• Commuter benefits (in-office only).

• Bonus.