Senior Information Systems Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the administration for the primary identity provider while designing automations for joiners, movers, and leavers.

• Manage AWS accounts for corporate IT, VPN, and supporting infrastructure.

• Oversee secure networking patterns, logging, monitoring, and alerting across cloud resources owned by IT.

• Lead macOS and Windows endpoint management through MDM, which includes zero-touch provisioning, patch management, security baselines, and compliance reporting.

• Act as the main ServiceNow administrator for IT and Security, handling the data model, catalog, workflows, SLAs, and integrations.

• Support ITGC, SOX/IT controls, access reviews, and change management processes.

• Design and sustain automation workflows across IT systems and SaaS integrations.

• Assess, configure, and govern AI tools and MCP-based agent frameworks.

• Serve as a Tier 3 escalation point for complex incidents involving identity, MDM, ServiceNow, and core platforms.

• Participate in the IT on-call rotation.

• Contribute to IT metrics, fleet reporting, and the knowledge base content.

• Collaborate with Security, Enterprise Applications, People, Finance, and Compliance teams.

• Function as a senior peer and escalation point within the IT and Security organization.

⛳️ Requirements

• A minimum of 5 years in corporate IT roles with significant responsibility for systems administration across identity, SaaS, and/or infrastructure in a cloud-first environment.

• Proven ability to balance project work with operational/on-call responsibilities.

• Hands-on, production experience with AWS, including IAM, VPCs, EC2/ECS or similar, basic networking, and tagging/governance.

• Direct administration experience with ServiceNow or a comparable enterprise ITSM platform, including workflow configuration, catalog items, change/incident processes, and basic reporting.

• Direct, production experience with at least one enterprise identity provider, covering SSO, lifecycle management, and access policies.

• Demonstrated management of macOS and/or Windows endpoint management in a mid-to-large fleet, including baseline configurations, software distribution, and patch management.

• Familiarity with at least one scripting language such as Python, PowerShell, or Bash.

• Comfort with REST APIs and JSON.

• Ability to work independently in a fast-paced, distributed environment.

• Preferred: Experience with Jamf, Intune, Kolide, Google Workspace, Slack, Zoom, Atlassian, Glean, Serval, Zapier, AI tools and agents, MCP-based agent frameworks, Azure, or other major cloud providers.

• Occasional duties may be required outside of standard working hours.

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Short-term disability insurance

• Life insurance

• Paid holidays

• Paid time off

• Fertility treatment benefit

• 401(k)

• Equity

• Cribl Corporate Bonus Program