Senior Implementation Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement the technical architecture for enterprise deployment in large-scale projects involving complex products and solutions.

• Engage in every phase of design, testing, and implementation.

• Create, implement, configure, and customize solutions, integrations, and add-ons.

• Adjust project scope, identify and resolve issues, assess necessary changes, and evaluate the success of implementations.

• Conduct performance troubleshooting and root cause analysis.

• Communicate resolution processes to internal teams and customer management.

• Utilize expertise in digital asset management and content services platforms.

• Acquire knowledge of new products and solutions to become a subject matter expert.

• Facilitate requirements elaboration and architectural design sessions with clients.

• Oversee the creation of client deliverables, including specifications, test cases, user stories, and design documentation.

• Identify and forward product feature requests to product management.

• Lead the delivery of training for customers and team members.

• Provide technical sales support in enterprise-level opportunities.

• Offer consulting services and advice to potential customers on issues and trends.

• Develop and maintain strategic relationships with clients.

• Guide other team members.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience.

• Degree in a STEM field or equivalent certifications and experience.

• Over 8 years of consulting/professional services experience in a client-facing delivery role.

• Proficient in software implementation best practices and software architecture principles.

• Proven experience in building productive client relationships.

• Industry experience in healthcare, media and entertainment, marketing, graphic design, life sciences or pharmaceuticals, financial services, government, military or intelligence, fashion, or consumer products.

• Excellent oral and written communication skills.

• Strong organizational, multitasking, and time management abilities.

• Exceptional collaboration, leadership, judgment, and business insight skills.

• Strong interpersonal, data gathering, interviewing, analytical, critical thinking, and problem-solving capabilities.

• Ability to convert goals into implementation concepts and design solutions.

• Capacity to manage projects to completion with minimal supervision.

• Ability to thrive in a fast-paced, deadline-oriented environment.

• Capability to create engaging, informative, and compelling presentations.

• Ability to work independently as well as collaboratively in a team setting.

• Skill in coaching, mentoring, and providing timely feedback to team members.

• Knowledge of OSGi, Spring, or similar frameworks.

• Familiarity with JUnit.

• Understanding of REST/JAX-RS.

• Experience with Google Polymer, Angular, React, Vue, or other JavaScript frameworks.

• Knowledge of modern SQL databases, database abstraction, and key-value store concepts.

• Proficient in JSON, XML, SWIFT, and AVRO.

• Familiarity with HTML5 and CSS3.

🏝️ Benefits

• Career development resources.

• Wellbeing programs.

• Innovation practices.

• Employee initiatives and community giving campaigns.

• Inclusive workplace and equal opportunity employment.