Employee Relations Specialist, Tier 2

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Exhibit a comprehensive understanding of company policies, culture, values, as well as Federal and state laws and regulations.

• Provide recommendations for resolving complex and unique employment-related issues.

• Execute timely, objective, and thorough internal investigations regarding allegations of harassment, discrimination, and retaliation.

• Prepare necessary documentation for investigations.

• Resolve assigned cases within designated SLAs while ensuring the best possible experience for employees.

• Serve as a trusted advisor and subject matter expert on workplace investigations, performance issues, conflict resolution, and critical exit matters.

• Mentor the Employee Relations Team on significant work-related challenges.

• Draft documents related to investigations, including leader/HRBP talking points, written warnings, executive summaries of cases, and other pertinent materials.

• Foster understanding of company policies and employment laws through coaching and training initiatives.

• Act as a leader and sounding board for Employee Relations Specialists, Tier I.

• Support Employee Relations projects and consultations regarding employee experiences as needed.

⛳️ Requirements

• A Bachelor’s degree in business or a HR-related field is preferred.

• A minimum of 3 years of experience in Human Resources, ideally with a focus on Employee Relations.

• Proven capability to conduct workplace investigations is preferred.

• Experience in leading multiple, concurrent, high-priority employee relations initiatives.

• Ability to provide clear guidance with timely and consistent execution.

• Capability to review concerns holistically, foresee potential issues, and identify root causes through active listening and thorough inquiry.

• Ability to collaborate with relevant teams to facilitate resolution.

• Effective documentation skills for case notes, investigation summaries, and correspondence.

• Ability to work independently as well as collaboratively within a team.

• Skill in developing strong professional relationships with peers, managers, executives, and cross-functional teams.

• Outstanding verbal and written communication abilities.

• Solid understanding of and ability to communicate Federal, state, and local regulations.

• Knowledge of ADA, FMLA, and Leave of Absence procedures.

• Commitment to conducting business in alignment with TP USA Values.

🏝️ Benefits

• Medical, vision, and dental health benefits for eligible team members and their families.

• Employment Assistance Programs.

• Health and personal time off (HPT).

• Leave programs as applicable.

• Competitive 401(k) plans.

• Life insurance.

• Supplemental medical coverage.

• Critical care insurance.

• Pet insurance.

• FSA plans.

• Retailer discounts.

• Opportunities for career advancement.

• An inclusive and diverse workplace culture.

• Support for active-duty service members, veterans, and military families.

• Reasonable accommodation during the application process.