Senior HR Business Partner

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide guidance to program leaders and AI Practice Leads regarding performance, employee issues, role expectations, and team requirements.

• Define ownership responsibilities among fellow managers, host organizations, and the program team.

• Recognize recurring problems and suggest modifications to manager guidelines, policies, or program operations.

• Address employee concerns by collecting facts, documenting issues, and escalating significant matters to the Head of People.

• Assist managers in navigating performance discussions, improvement plans, and conduct-related issues.

• Oversee leave and accommodation requests in collaboration with providers and advisors.

• Facilitate cohort onboarding, which includes conducting background checks, managing I-9 and work authorization, maintaining employee records, setting up payroll, and enrolling in benefits.

• Verify work locations and coordinate state notices and employment documentation.

• Monitor fellow progress and address missing information, changes, and delays.

• Supervise the Senior People Operations Coordinator and manage onboarding support.

• Organize onboarding workload, identify surge support requirements, and establish repeatable processes.

• Assist fellows with benefits, leave management, workplace issues, policy adherence, timekeeping, payroll corrections, record-keeping, departures, and offboarding procedures.

• Update the Fellow Handbook, manager instructions, and state-specific supplements.

• Coordinate multistate employment obligations and ensure consistent policy application.

• Monitor onboarding readiness, employee challenges, risks, workload, and suggest actions.

• Employ approved AI tools and automation to enhance communication, tracking, and reporting while safeguarding employee information.

⛳️ Requirements

• A minimum of seven years of progressive HR experience, including a role as an HR business partner advising managers on performance, conduct, and sensitive employee matters.

• Experience in managing onboarding processes at scale and transitioning between advising leaders and performing operational tasks.

• Experience supporting employees across various states, including hourly, nonexempt employees.

• Comprehensive understanding of how HR records, payroll, benefits, leave, and onboarding interconnect.

• PEO experience is highly advantageous.

• Experience in managing or training personnel engaged in HR or onboarding functions.

• Ability to establish structure within a growing program while managing overlapping deadlines and daily employee needs.

• Excellent communication skills, proficient documentation abilities, and awareness of when to escalate issues to the Head of People or a specialist.

• Proven track record of enhancing HR processes through technology, AI, or automation.

🏝️ Benefits

• Medical, dental, and vision insurance (90% employer-covered for employees and dependents).

• Employer-funded healthcare reimbursement.

• Flexible Spending Accounts (FSAs).

• Employee Assistance Program.

• 401(k) retirement plan.

• Employer-paid life and disability insurance.

• Identity theft protection services.

• Generous Paid Time Off (PTO).

• Paid holidays.

• 10 weeks of fully paid parental leave.

• Annual company closure from December 24 to January 2.

• $1,000 annual stipend for professional development.

• Support for home office setup.

• Qualifying employer for Public Service Loan Forgiveness (PSLF).

• Pet wellness plans.

• Legal services access.

• Discounts on home and auto insurance.

• Exclusive savings through marketplace offers.