Senior HR Business Analyst – Trainer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as the primary contact for local Co-ops and foster relationships during the implementation, go-live, and hypercare phases.

• Analyze, comprehend, and document client HR policies, processes, practices, CBAs, and LOUs.

• Take into account applicable provincial employment laws and suggest policy and practice modifications for compliance and alignment.

• Collect, validate, and provide employee, time-balance, and payroll data for conversion cycles.

• Maintain the client requirements workbook and finalize the product for transition to operations.

• Collaborate with program workstreams to ensure necessary data and documented requirements are accessible.

• Assist the program manager and workstream leaders with testing, documentation, training, and presentation materials.

• Create and enhance learning content for HR transformation projects.

• Conduct hands-on technical training for team leaders across the Co-operative Retailing System, either virtually or in person.

• Organize and implement in-person workshops, including venue, travel, and catering arrangements.

• Work together on training materials to ensure they are relevant, clear, and aligned with program objectives.

• Assess and improve training content as team requirements change.

• Support clients from training through go-live cutover activities and payroll cycles.

• Report directly to the Training Lead.

⛳️ Requirements

• Proficient in MS Office applications.

• Experience in gathering and validating HR requirements.

• Exceptional communication skills with a strong customer service orientation.

• Excellent organizational and time management abilities.

• Capability to prioritize tasks and meet deadlines.

• Ability to thrive in a virtual environment and navigate ambiguity.

• 1–3 years of experience in HR Training or learning and development; relevant education and experience may be considered.

• Over 2 years of experience in delivering systems training.

• Bachelor’s degree or equivalent experience, preferably in Human Resources.

• Comfortable with both in-person and technology-based virtual learning.

• Familiarity and training experience with Human Capital Management solutions, ideally Oracle Cloud HCM and UKG Workforce Management.

• Experience in providing direct customer support during project launches and system go-lives as the first point of contact.

• Ability to apply adult learning principles and handle sensitive situations with professionalism and care.

• Valid driver’s license required.

• Willingness to travel one week per month for at least 12 months (2027–2028) across Western Canada.

• Proximity to a major airport is considered an asset.

• May be required to complete a criminal record check in line with FCL policies.

🏝️ Benefits

• Contract-based position.

• Remote work opportunity available throughout Western Canada.

• Chance to work on HR transformation initiatives.

• Support for diversity and inclusion throughout the recruitment process.

• Opportunity to engage in a collaborative, relationship-oriented team environment.