Senior Host Development Lead, Education

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive the vision and strategy for essential host education programs throughout the host lifecycle, from onboarding to long-term enhancement.

• Oversee the complete strategy, design, and implementation of large-scale host education initiatives in collaboration with cross-functional teams.

• Establish program objectives and enhance program efficiency using OKRs, data-driven insights, and host feedback.

• Foster cross-functional relationships across Product, Marketing, Data Science, Policy, Design, Customer Support, Community, and Supply.

• Lead initiatives by defining work scope, aligning stakeholders, sequencing major projects, eliminating barriers, developing solutions, and delivering high-quality results.

• Communicate program strategy, performance metrics, and impact to cross-functional partners and senior/executive leadership.

• Collaborate with production and editorial teams on the creative development and execution of educational content and experiences, including webinars, videos, articles, in-product content, live events, and toolkits.

• Mentor and guide junior team members while promoting excellence, inclusion, and teamwork.

⛳️ Requirements

• 12+ years of experience in Consulting, Strategy, Marketing, Education, or Program Management.

• Proven ability to lead cross-functional strategic initiatives and deliver results within a matrixed organization.

• Proficiency in designing, developing, and facilitating educational content and programs for adult or professional audiences.

• Capability to connect overarching business objectives with meticulous detail-oriented execution.

• Strong analytical and data skills, with experience in utilizing insights to inform decisions and enhance program impact.

• Outstanding communication abilities, including engagement with executive leadership and external partners.

• Skilled in navigating ambiguity, influencing key stakeholders, and aligning teams around clear priorities.

• Demonstrated success in managing complex global programs at scale while balancing competing priorities and resources.

• Experience in creating inclusive, culturally sensitive programs for diverse global audiences.

• Familiarity and curiosity in using LLMs/Generative AI to enhance research, streamline work processes, and develop prototypes.

• A strong connection to Airbnb’s mission and a passion for promoting Connection and Belonging.

• Must reside in a U.S. state where Airbnb, Inc. is registered.

🏝️ Benefits

• Bonus eligibility.

• Equity eligibility.

• Comprehensive benefits.

• Employee Travel Credits.

• Opportunities for occasional work at an Airbnb office or attending offsite events, as mutually agreed with your manager.

• Disability-inclusive application and interview accommodations.