Senior Global Service Center Equipment Engineer

This is a fully remote position, open to applicants in California.

📋 Description

• Provide technical assistance and troubleshooting for equipment used across Global Service Centers globally.

• Diagnose equipment problems and implement corrective measures to reduce downtime and enhance operational efficiency.

• Identify, source, and coordinate the ordering and shipment of replacement components.

• Collaborate with equipment suppliers to resolve technical challenges and coordinate repairs, upgrades, and service activities.

• Assist with the installation, qualification, validation, and upgrades of supplier-provided equipment.

• Manage equipment modifications and enhancements.

• Develop and execute plans for equipment acceptance and operational readiness.

• Provide technical ownership and support for customized FormFactor service and repair equipment, including PC URS, SAT, PAT, and SDRT.

• Support new equipment builds, global installations, startups, qualifications, validations, upgrades, modifications, and ongoing improvements.

• Conduct user training and maintain technical documentation.

• Create and deliver training on equipment operation, troubleshooting, safety, and preventative maintenance.

• Educate Global Service Center personnel on equipment best practices and standard operating procedures.

• Facilitate training pertaining to Assembly & Test (A&T) process enhancements and equipment upgrades.

• Monitor and manage Capital Authorization Request (CAR) activities.

• Coordinate the procurement, shipment, installation, and deployment of approved capital equipment.

• Maintain records of equipment inventories and lifecycle tracking.

• Perform audits of Global Service Center equipment covering conditions, utilization, spare parts, repair processes, preventative maintenance, and safety/regulatory requirements.

• Identify opportunities for process improvement and standardization.

• Drive initiatives for corrective and preventive actions based on audit findings.

• Support Lean Manufacturing and continuous improvement efforts.

⛳️ Requirements

• Bachelor’s degree with at least 2 years of relevant experience; or an advanced degree with no experience; or equivalent work experience.

• Experience or knowledge related to clean room environments.

• Strong communication skills.

• Familiarity with Computerized Maintenance Management Systems (CMMS).

• Commitment to continuous improvement.

• Ability to collaborate across functions.

• Knowledge of electrical systems.

• Experience with equipment installations.

• Skills in equipment maintenance.

• Proficiency in equipment qualification.

• Expertise in equipment troubleshooting.

• Experience with planned preventative maintenance.

• Knowledge of root cause analysis (RCA).

• Background in semiconductor manufacturing.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability coverage.

• 401(k) with company match.

• Employee stock purchase plan (ESPP).

• Paid time off.

• Quarterly profit-sharing bonuses.

• Flexible spending or savings accounts.