Senior Fraud Investigator

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Oversee intricate fraud investigations that involve multiple accounts, transactions, channels, and/or subjects.

• Detect and evaluate emerging fraud trends, typologies, and risk indicators.

• Perform root cause analysis of fraudulent incidents and pinpoint opportunities to enhance fraud controls.

• Utilize internal systems, reporting, and available data sources to probe linked activities and suspicious patterns.

• Create clear, concise, and comprehensive case documentation, investigative summaries, and escalation materials.

• Assist with high-priority escalations and complex fraud incidents that necessitate prompt containment and coordination.

• Collaborate with operations, compliance, legal, technology, and other stakeholders to support investigative results.

• Enhance investigative procedures, documentation standards, and case management practices.

• Offer subject matter expertise and guidance to business partners and team members.

• Spot opportunities for process enhancement and more robust fraud mitigation strategies.

• Safeguard, secure, and appropriately manage confidential Ascensus and client data.

⛳️ Requirements

• A minimum of 3–7 years of progressive experience in fraud investigations, financial crimes, or financial services risk management.

• Extensive experience in conducting complex investigations that involve multiple data points, linked accounts, and suspicious activity patterns.

• In-depth knowledge of fraud typologies, investigative techniques, and fraud risk management practices.

• Demonstrated capability to identify emerging fraud patterns and convert findings into actionable recommendations.

• Ability to work independently and apply sound judgment in high-risk or ambiguous situations.

• Strong analytical, critical thinking, and problem-solving abilities.

• Exceptional written and verbal communication skills.

• Proven ability to communicate effectively with senior stakeholders and cross-functional partners.

• Meticulous attention to detail and a commitment to quality.

• Proficient in case management, monitoring, and reporting tools.

• Experience in banking, financial services, retirement services, wealth services, fintech, or law enforcement.

• Background in supporting fraud control enhancements or investigative process improvements.

• Certifications such as CFE, CAMS, or CFCS are advantageous.

• Bachelor’s degree or a comparable combination of education and relevant experience is preferred.

• For remote positions, the ability to maintain an uninterrupted virtual workspace and have family care arranged during business hours.

• Internet speed of 25 Mbps or higher for individual use.

🏝️ Benefits

• Full-time employment.

• Option for remote work for virtual positions.

• Requirement for an uninterrupted virtual workspace.

• Family care arrangements expected during business hours.

• Internet speed of 25 Mbps or better for individual use.