Senior Forward Deployed Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the technical liaison in partnership with Sales during discovery calls.

• Comprehend customer inspection workflows and data realities, translating them into actionable deployment plans.

• Assess implementation efforts, integration needs, data requirements, timelines, and feasibility prior to contract signing.

• Conduct pilots and proofs of value utilizing customer imagery and assets.

• Address inquiries regarding architecture, security evaluations, and data management scrutiny.

• Oversee customer deployments from start to finish, encompassing configuration, integration, validation, and handoff.

• Develop integrations to connect PowerAI with asset management, GIS, inspection data pipelines, and reporting tools.

• Leverage AI workflows and agent-assisted implementation to expedite delivery.

• Identify and define expansion opportunities within customer accounts.

• Act as a bridge between field operations and core engineering by transforming recurring customer needs into reusable product capabilities and detailed requirements.

• Create and deploy reusable deployment tools and AI agents throughout customer delivery and go-to-market processes.

• Convert field patterns into reusable assets and input for product/engineering.

• Report directly to the CTO while collaborating with Sales, Product, Solutions, and core Engineering teams.

• Contribute to defining the Forward Deployed Engineering function and establishing its foundational framework for future growth.

• Within the first 90 days: familiarize yourself with the platform, shadow deployments and sales calls, scope a live opportunity, lead a deployment, identify an account expansion, and deliver a reusable deployment capability or internal AI agent.

⛳️ Requirements

• A minimum of 6 years in solutions engineering, forward deployed engineering, implementation, or professional services within a technical product organization.

• Pre-sales experience collaborating with account executives throughout the sales cycle, including technical discovery and implementation scoping.

• Proficiency in Python or TypeScript.

• Expertise in integrating third-party systems through APIs, webhooks, and data pipelines.

• Practical experience in building with LLMs and agentic systems, covering prompting, tool usage, retrieval, orchestration, and evaluation.

• Experience in presenting agentic systems to real users.

• Familiarity with navigating security reviews and architectural scrutiny.

• Capability to identify and outline customer expansion opportunities.

• Comfort with ambiguity and the ability to deliver solutions for undefined challenges.

• Exceptional communication skills.

• Willingness to travel approximately 40% of the time for customer sites and team meetings.

• Authorization to work in the United States; sponsorship is not available.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and growth.

• Flexible work arrangements.