
Senior Field Property Claims Adjuster
Posted 5 days ago

Posted 5 days ago
This is a fully remote position, open to applicants in New York.
• Conduct investigations into claims and assess liability.
• Verify coverage and evaluate damages.
• Provide updates on claim status and negotiate settlements within designated payment authority.
• Handle all varieties of claims adjustments.
• Examine damaged properties and vehicles to ascertain claim-related damages.
• Estimate repair or replacement costs for damaged or stolen properties and vehicles.
• Identify and report potential subrogation opportunities.
• Initiate the sale of salvage vehicles, personal property, and other salvage items.
• Report losses due to theft, fraud, and arson to state and industry agencies as required.
• Travel between policyholder residences within the Binghamton, NY area.
• Communicate effectively with policyholders, claimants, agents, witnesses, repair facilities, contractors, law enforcement, investigators, attorneys, expert witnesses, medical professionals, and other relevant parties.
• Engage in CAT deployments away from home, typically lasting 2-3 weeks.
• Advocate for safety and adhere to company safety and ergonomic standards.
• Represent the Company in a professional manner and perform additional duties as assigned.
• High school diploma or equivalent is required.
• Bachelor’s degree is preferred.
• Outside insurance education (CPCU, GCA) is preferred.
• Successful completion of the Senior Claims Representative prerequisites, proficiencies, and examinations as required based on unit assignment.
• External candidates should possess at least one year of prior claims experience or two years of related industry experience.
• Maintain an active adjusters license in applicable states.
• Strong communication skills.
• Proficient in using personal computers.
• Valid driver's license is necessary.
• Must be bondable.
• Residency within the Binghamton, NY hiring region is required.
• Must participate in 1-3 CAT deployments annually.
• Capability to perform physical tasks including lifting up to 50 lbs., bending, pulling, sorting, pushing, climbing, reaching, standing, walking, kneeling, key entering, reading, speaking, seeing, and writing in English.
• Ability to work in field conditions with uncontrolled outdoor environments, excessive noise, chemicals, moving mechanical parts, hazardous areas, and potential respiratory or skin irritants.
• Opportunities for overtime based on business needs and claim volume.
• Additional hourly compensation and overtime pay during CAT deployment assignments.
• Bonus potential based on company and individual performance.
• 401(k) retirement plan.
• Medical insurance.
• Dental coverage.
• Vision insurance.
• Health Savings and Flexible Spending Accounts.
• Life insurance.
• Paid Time Off.
• Paid parental leave.
• Tuition assistance.
• Competitive compensation commensurate with experience, qualifications, and location.
The Hanover Insurance Group
The Hanover Insurance Group
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