Senior Field Property Claims Adjuster

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Conduct both virtual and on-site investigations at the homes of policyholders.

• Evaluate property damage, ascertain liability, assess losses, and negotiate equitable settlements.

• Utilize claims handling software, a company vehicle, and a laptop to analyze damage and produce estimates in a paperless setting.

• Identify and report potential subrogation opportunities.

• Notify relevant state and industry agencies about incidents of theft, fraud, and arson.

• Perform tasks independently that directly influence management results.

• Represent the organization in a professional manner during public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, and medical personnel.

• Negotiate settlements with policyholders regarding claims.

• Carry out additional assigned responsibilities as needed.

• Advocate for safety and adhere to the company's safety and ergonomic guidelines.

• Commit to 1–3 catastrophe deployments annually, typically lasting 23 days.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Strong customer service experience is essential, preferably in a retail setting.

• Experience in construction or insurance is highly desirable and preferred.

• Exceptional oral and written communication skills are required.

• Proficient in computer applications: MS Word, Excel, and Outlook.

• Comfortable using smartphones and various applications.

• Must possess a valid driver’s license and be bondable.

• Final candidates will undergo a background check concerning their Motor Vehicle Record.

• Previous experience in property damage claims is preferred; the employer is willing to train suitable candidates.

• Willingness and ability to climb ladders and work on rooftops multiple times daily.

• Capable of working in small, confined areas such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training examinations.

• Ability to lift up to 50 lbs.

• Proficiency in English for speaking, reading, writing, and data entry.

• Ability to work in uncontrolled outdoor environments and potentially hazardous conditions.

🏝️ Benefits

• Competitive starting salary.

• Bonus opportunities based on company and individual performance.

• 401(k) plan.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Health Savings and Flexible Spending Accounts.

• Life insurance coverage.

• Paid time off.

• Paid parental leave.

• Tuition assistance programs.

• Paid training through the award-winning and industry-leading University of Farmers.

• Access to education and mentorship programs.

• Company car provided.

• Laptop provided.

• Opportunity to earn additional hourly pay and overtime during deployment assignments.