Senior Event Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise operational logistics, vendor partnerships, and the execution of high-impact events for 500 to 5,000 participants, with budgets reaching up to $2M.

• Function as the operational hub by communicating essential deadlines, monitoring workflow modifications, and conveying show team requirements across departments.

• Maintain detailed work order schedules and timelines utilizing Smartsheet for real-time cross-functional tracking.

• Act as the primary liaison for venue operations and decorators.

• Manage utility and facility orders, encompassing electric, internet, plumbing, rigging, and decorator services.

• Oversee non-sponsored fulfillment for activations, Show Management areas, and evening gatherings.

• Manage third-party vendors, including floral, transportation, décor, and security services.

• Develop and implement Health & Safety and Security strategies.

• Lead sustainability initiatives, including tracking and reporting efforts.

• Finalize food and beverage orders and conduct reviews of Banquet Event Orders.

• Administer hotel housing blocks via Cvent where applicable.

• Oversee invoice processing and the management of operational budgets.

• Manage the complete production, placement, and oversight of event signage.

• Collaborate with internal teams, show management, and external vendors to execute complex activations and evening events.

⛳️ Requirements

• Demonstrated success, typically with 5+ years of experience managing intricate, large-scale live events with 500 to 5,000 attendees.

• Practical experience utilizing Cvent for registration, housing, and attendee management.

• Proficient in using Smartsheet for project management, operational tracking, and timeline coordination.

• Experience managing and reconciling operational budgets of up to $2M.

• In-depth knowledge of venue utility ordering, general service contractors such as GES, rigging, internet/telecom, and health & safety regulations.

• Familiarity with invoice processing, financial reconciliation, and Banquet Event Order (BEO) reviews.

• Outstanding cross-functional communication abilities.

• Strong attention to detail and capacity to adapt quickly in high-pressure live event settings.

• Excellent written and verbal communication skills.

• Dedication to diversity, inclusion, and belonging.

• Availability for occasional evening and holiday work.

• Must possess authorization to work in the United States without sponsorship now or in the future.

• Questex is unable to provide visa sponsorship.

🏝️ Benefits

• Vacation - 15-20 days based on years of service.

• 12 Paid Holidays.

• Health and Welfare Benefits (medical, dental, vision, life, and more).

• FitOn Health, access to a premier digital wellness platform offering premium online classes.

• Cariloop Membership Program to assist employees with the complexities of caregiving.

• Parental Leave.

• Online Educational Learning Library featuring over 16,000 courses for skill enhancement and development.

• Access to Mental Health Resources, including Talkspace and Employee Assistance Program.

• 401k with Matching Contributions, including educational webinars sponsored by our 401k partner.

• Mission-driven culture supported by an enthusiastic, professional team.

• Work-life balance.

• Discounts through various partnerships.

• Flexible and adaptable work environment.

• Remote work arrangement.