Senior Epic Data Analyst

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Analyze issues and design software solutions and database queries to extract complex data.

• Innovate and implement new technologies utilizing theoretical knowledge and creativity.

• Assist in the construction and maintenance of EHR and clinical/business information system databases.

• Configure EHR applications, including worklists, Boolean rules, master files, clinical documentation modules, and more.

• Develop and set up EHR reports and their distribution.

• Complete and document tasks assigned within project and tracking systems.

• Maintain documentation for application design and builds, including Visio workflow diagrams, build trackers, and IT service-management records.

• Engage in planning, designing, testing, pre-project work, configuration, training, activation, and post-live stabilization of interfaces.

• Assess customer needs and investigate complex business and technical issues.

• Lead operational workgroups, collect user feedback and requirements, and document decisions, assignments, and deadlines.

• Guide the design of workflows, system construction and testing, and the resolution of technical challenges.

• Collaborate with the training team to develop training materials.

• Support cutover and activation efforts.

• Review project and issue statuses with leadership.

• Implement approved system modifications and relay any concerns to managers or directors.

• Act as a liaison among end users, vendor implementation teams, clinical/business leaders, and vendor representatives.

• Troubleshoot issues and respond to inquiries.

• Develop, execute, and coordinate training on information technology and information management.

• Manage network, hardware, and software service requests.

• Serve as the primary support contact for application end users.

• Provide after-hours and 7/24 on-call support for critical systems.

• Evaluate, recommend, and implement procedures for data security, integrity, backup, and recovery.

• Stay updated on emerging information technologies relevant to assigned responsibilities.

⛳️ Requirements

• Associate's Degree in Business Administration/Management.

• Bachelor's Degree in Computer Science is required.

• Bachelor's Degree in Data Science is preferred.

• 3–5 years of experience in computer programming is required.

• Familiarity with software business intelligence, data analysis, data mining, compiler/decompiler, user interface, enterprise application integration, job scheduling, and server/network monitoring.

• Understanding of design techniques, tools, and principles for precise data models, queries, and programming.

• Advanced knowledge of SQL and relational database management systems.

• Understanding of programming, data modeling, simulation, statistics, and mathematics.

• Capability to parse CSV and XML files, utilize regular expressions, and perform mathematical transformations on data.

• Ability to convey technical information to non-technical users effectively.

• Epic Systems certifications for various modules including Willow, ASAP, OpTime, Radiant, Beaker, Cupid, EpicCare, MyChart, and others.

• Willingness to travel to any organizational area as necessary.

• Must have personal transportation.

• Availability for callbacks and 7/24 on-call support for application and customer issues.

• Ability to remain seated for extended periods and perform physical tasks such as climbing, pushing, standing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.

• Capability to lift up to 25 lbs. occasionally and/or up to 10 lbs. frequently.

• Close visual acuity for data analysis, transcription, computer terminal tasks, and reading.

🏝️ Benefits

• Join an employer of choice within a talent-rich organization where Associates can advance their careers.

• Engage in mission-driven work that prioritizes the community and patient care.

• Access training and professional development opportunities through programs designed for analysts, super users, clinical departments, medical staff, and more.