Business and Data Analyst

This is a fully remote position, open to applicants in Australia.

📋 Description

• Facilitate discovery sessions with insurance clients to comprehend claims operations, workflows, business rules, and challenges.

• Convert business requirements into comprehensive functional specifications, solution designs, and acceptance criteria.

• Identify edge cases, business exceptions, and deficiencies in client requirements.

• Align business requirements with Five Sigma's platform capabilities and outline necessary configurations.

• Collaborate with Delivery Managers and technical implementation teams to assess solution strategies.

• Examine customer data structures, quality, and business implications.

• Manage source-to-target data mappings, transformation rules, and reconciliation standards.

• Assist with data migrations, integrations, and reporting needs.

• Utilize SQL to analyze datasets, pinpoint inconsistencies, and verify outcomes.

• Ensure data precision and conformity with customer business processes.

• Establish business test scenarios and anticipated results.

• Validate configurations, workflows, calculations, reports, and migrated data.

• Aid in User Acceptance Testing (UAT) and resolve functional and data-related issues.

• Confirm that delivered solutions align with agreed business requirements.

• Work closely with customers, Delivery Managers, Product, and Engineering teams.

• Keep documentation updated regarding requirements, mappings, decisions, and acceptance criteria.

• Convey complex insights to both technical and non-technical stakeholders.

• Stay actively engaged from discovery through to go-live.

⛳️ Requirements

• Over 3 years of experience as a Business Analyst, Business Systems Analyst, or Business & Data Analyst within a SaaS or enterprise technology setting.

• Background in US Property & Casualty (P&C) insurance, claims management, or insurance technology.

• Knowledge of claims workflows, policy management, and insurance data.

• Experience in enterprise software implementations, data migration, and system integrations.

• Demonstrated ability to convert complex business processes into functional specifications and requirements.

• Experience collaborating directly with clients and cross-functional technical teams.

• Strong analytical skills, problem-solving capabilities, and meticulous attention to detail.

• Exceptional written and oral communication abilities.

• Capacity to work independently in a remote, global setting.

• Familiarity with APIs, JSON, ETL processes, and data reconciliation (preferred).

• Experience in implementing configurable enterprise SaaS platforms (preferred).

🏝️ Benefits

• Chance to join a rapidly expanding global InsurTech company.

• Work that significantly influences the operational dynamics of insurance organizations.

• Collaborate with skilled professionals.

• Opportunity to tackle meaningful business challenges.

• Help shape the future of AI-driven claims management.

• Remote work in a global environment.